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Security Officer Guest Services Desk

Job in Chicago, Cook County, Illinois, 60602, USA
Listing for: Allied Universal Security
Full Time position
Listed on 2026-06-05
Job specializations:
  • Security
    Security Guard
Salary/Wage Range or Industry Benchmark: 19.75 USD Hourly USD 19.75 HOUR
Job Description & How to Apply Below
As a Security Officer Guest Services Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer in a commercial real estate location, you will welcome visitors, monitor access activity, and support security-related operations through strong communication and professional presence.

This role offers the chance to deliver outstanding customer service while working with a team that values people first, acts with integrity, and brings agile, reliable, and innovative support to the property each day.

Position Type:
Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

Day Time Mon
01:00 PM - 09:00 PMTue
01:00 PM - 09:00 PMWed
01:00 PM - 09:00 PMThur
01:00 PM - 09:00 PMFri
01:00 PM - 09:00 PM

What You'll Do:

* Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a commercial real estate location.

* Monitor front desk operations, greet visitors, manage access control processes, and verify credentials in accordance with property policies.

* Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to property management and/or emergency personnel as needed.

* Support tenant, guest, and vendor interactions by answering questions, providing directions, and documenting security-related events, requests, and/or unusual activity.

* Help to deter unauthorized access and policy violations through attentive presence at the front desk, visitor screening, and consistent application of post procedures.

Minimum Requirements:

* Comfort using a computer or tablet is preferred.

* Customer service experience is preferred.

* Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

* Possess a high school diploma or equivalent.

* As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

* Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

* As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

* A valid driver's license will be required for driving positions only.

Why Join Us:

* Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.

* Career Growth:
Get paid training and access to career growth opportunities.

* Financial and

Health Benefits:

Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

* Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program.
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