Aragon Ballroom - Security Supervisor

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. Live Nation Media & Sponsorship creates strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward‑thinking, and committed. If this sounds like you, we invite you to read on.

Supervisor – Venue Security

The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties include spearheading security operations, ensuring compliance with all policies and procedures, and collaborating with the Security Manager and Operations Manager.

• Direct and supervise security staff and other employees performing security services for guests.
• Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints.
• Lead staff, ongoing staff training, staff positioning, ensuring that all staff members are well‑informed on event‑specific details and managing breaks.
• Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state and federal laws and regulations.
• Oversee productivity and work assignments of the security staff and communicate with the Security Manager any challenges and status of all assignments prior to the conclusion of the shift.
• Show CARE by participating in the venue’s sustainability program, including implementing programs that conserve resources, prevent waste, and educate fans about our efforts.
• Partner with fellow band members at the end of show to close the venue, which may include collecting recyclables, picking up and properly storing event equipment such as lawn chairs and barricades.
• Train and evaluate security team members in venues.
• Assign and schedule team members to specific duties.
• Role‑model and enforce safety, health, and security priorities.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Perform other tasks as assigned by the Security Manager.

• High School Diploma or equivalent preferred.
• At least 2 years of experience in a similar role.
• Guard Card is a plus in certain states.
• Working knowledge of security operations, safety practices in a business environment, and enforcement procedures.
• Strong strategic thinking and creative problem‑solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs. + and occasional sitting.

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical leave, mental or physical disability, marital status, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable law.

We will consider qualified applicants with criminal…