Manager-Protection, Investigations, Training

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

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Reflects the mission, vision and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, regulatory standards, and accreditation requirements.

Leads and supports executive protection, investigations, and training activities across Northwestern Medicine. This role coordinates protective support for executives, leaders, dignitaries, high‑profile individuals, and other identified persons or events when elevated security risk, workplace violence concerns, threats, or operational needs require a security response. The position conducts and supports complex investigations involving alleged crimes, employee misconduct, threat assessments, workplace violence, loss prevention matters, and other activity that may negatively impact NM hospitals and facilities.

The Manager, PIT also develops, coordinates, and supports Security Services training programs that strengthen preparedness, consistency, and operational effectiveness across the system. Partners with the Vice President of Security Services, Directors of Security Services, Risk Management, Human Resources, Office of General Counsel, and Security Services Managers on operational functions.

The Manager, PIT will independently balance the demands of multi‑location protection support, investigations, training initiatives, and other security priorities throughout NMHC locations.

• Lead executive and dignitary protection operations for the Office of the CEO, Board Members, NMHC executives, visiting dignitaries, elected officials, high‑profile individuals, and other identified persons or events when elevated security risk, threats, workplace violence concerns, or operational needs require protective support.
• Develop and implement protection plans, security advances, site assessments, movement plans, travel support, event security plans, and communication protocols in partnership with Security Services leadership and internal or external stakeholders.
• Apply executive protection, dignitary protection, motorcade operations, tactical driving concepts, counter surveillance, defensive tactics, and comparable law‑enforcement experience or training to support safe movement and appearances of protected persons.
• Conduct personal security briefings for employees at all levels, from senior executives to frontline staff, based on identified threats, concerning behaviors, workplace violence concerns, domestic violence matters, stalking cases, or other personal safety risks.
• Respond to employee residences when appropriate to conduct vulnerability assessments, identify security concerns, and recommend improvements to home security and personal safety.

• Conduct high‑level, sensitive investigations involving threats, bomb threats, domestic violence, fraud, theft, stalking, workplace violence, assaults, batteries, financial crimes, drug diversion, criminal damage to property, forgery, embezzlement, and other general crimes.
• Identify, assess, and respond to threats or concerning behaviors involving executives, leaders, staff, patients, visitors, or other members of the NMHC community in coordination with appropriate internal and external partners, applying Behavioral Threat Assessment and Management principles where appropriate.
• Develop and implement investigative plans, conduct interviews of victims, witnesses, and subjects, and apply investigative best practices to support…