Public Safety Coordinator

Shirley Ryan Ability Lab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life‑changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

The Public Safety Coordinator is responsible for maintaining a secure environment at the front line of service. Conducts safety audits and training. Determines safety‑training requirements and provides employees with safety training applicable to their work processes. Investigates accidents to determine root cause, circumstances and contributing factors. Develops recommendations and follow‑up to prevent accident recurrence.

The Public Safety Coordinator will consistently demonstrate support of the Shirley Ryan Ability Lab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Public Safety Coordinator will demonstrate Shirley Ryan Ability Lab Core Attributes:
Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

• Ensure a secure environment at the front line of service by conducting safety audits of the property and equipment.
• Assist in determining safety‑training requirements and provides employee safety training applicable to job duties and responsibilities.
• Conduct preliminary investigations on complaints, incidents and accidents. Prepares written reports on activities and investigations.
• Enforce hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.
• Monitor changes by the Joint Commission, CMS, or other governing bodies related to the Environment of Care.
• Perform duties in the absence of the Security Lieutenant or Sergeants.
• Assist with hiring Security personnel; evaluates and schedules appropriate staffing for daily operation and special events.
• Assist in developing and updating department SOP (standard operating procedures).
• Conduct annual training, refresher and specialized trainings for employees and security staff.
• Develop new hire training and onboarding materials.
• Responsible for making sure that post order training information is being properly maintained and updated.
• Perform duties as a public safety officer estimated 60% and coordinator 40%.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan Ability Lab.

• Reports to Director of Security Services

• Bachelor’s Degree in Criminal Justice, Communication, or related Field, or a minimum of 5 years healthcare security experience.
• Minimum 3 years of security experience or a related field preferred or Military experience.
• Minimum of 20 hours of training as outlined by the Illinois Department of Professional Regulation. Certification as a Peace Officer in the State of Illinois waives this requirement.
• Knowledge of security procedures, investigation techniques, and public safety rules and codes.
• Must have well‑developed communication/interpersonal skills in order to effectively interact and train staff as well as to confront and control potentially hostile persons/situations.
• Ability to conduct investigations and complete reports.
• Ability to transfer patients from vehicle to wheelchairs, consistent with lifting up to 35 lbs.
• Analytical ability to utilize Outlook, Cerner, Informacast, and C-Cure systems.
• Knowledge of proper body mechanics for transferring patients into and out of vehicles.
• Mu…