Residential Concierge + Coffee Service - FT Swing $21.80​/HR (Goose Island

About MFort Security Services
MFort Security Services is a trusted provider of contract security services based in Chicago, Illinois. Our mission is to deliver high-quality, client-focused service while building lasting partnerships. We pride ourselves on employing experienced, professional, and friendly security staff who reflect our commitment to safety and excellence. We invest in our employees through training, ongoing support, and a strong company culture. Our leadership team brings deep industry knowledge and is dedicated to exceeding expectations in every client engagement.

Equal Opportunity Employer – M/F/D/V

Position Summary
We are seeking a professional and reliable Swing Concierge Security Officer (enjoys making coffee) to join our team. This position is responsible for ensuring a safe, secure, and welcoming environment at a residential property. In addition to traditional front-desk and security responsibilities, this role includes providing hospitality by preparing and serving coffee to residents and guests using a lobby-based coffee machine (simple operation with push-button functionality).

Key Responsibilities:

• Prepare and serve coffee to residents and guests using the lobby’s push-button coffee machine
• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Qualifications:

• Comfortable using a coffee machine and serving beverages to guests
• Must be at least 18 years of age
• High school diploma or GED required
• Must have a valid Illinois PERC card and 20-hour security training certificate (or ability to obtain)
• Minimum 1 year of residential concierge or front desk security experience
• Strong customer service and communication skills
• Ability to multitask and remain composed under pressure
• Capable of standing and walking for extended periods
• Able to work independently and overnights
• Must pass a drug screening and background check

Schedule & Compensation:

• Shift: Sat/ Sun 7am-3pm, Mon/Tue 3pm, Wed 11pm-7am (One Set Schedule)
• Pay Rate: $21.80 per hour