Concierge

Job Details

Job Location:

Maple Pointe Apartments - Chicago, IL 60610

Position Type:
Full Time

Education Level: High School

Salary Range: $18.00 - $20.00

Job Category: IL Leasing License NOT Required

The Concierge organizes, coordinates, and implements various resident services and programs and acts as an information source to residents regarding local market resources.

• Greet all guests and residents
• Provide door security and grounds security
• Hold doors for those entering the building
• Receive incoming deliveries and notify residents when packages are ready for pick up
• Deliver notices and resident communications door to door
• Interact effectively with a diverse group of people, stay calm under pressure, and provide cheerful assistance to others

• At least 1 year of customer service experience

• Ability to use grounds keeping tools and machinery effectively
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations

• Ability to exercise independent judgment and discretion

• Excellent customer service skills
• Positive attitude with a strong ability to communicate and work well with others
• Ability to interact effectively with a diverse group of people and remain calm under pressure

This is an on-site, guest-facing role based at the front entrance/lobby area of the property, involving greeting guests and residents, opening and holding doors, and monitoring building and grounds security. Evergreen Real Estate Group provides reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions of this role.