Elite Field Service Technician

Job Summary

The Elite/Lead Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment).

The technician may interface directly with customers, work in multiple systems/locations/customers, and is responsible for escalation and leveraging company resources to address issues with personnel and customers.

• Create and maintain a safe working environment and culture within the organization
• Take care of company property
• Demonstrate high impact culture through innovation, accountability and empowerment
• Function effectively in a team environment
• Work with little to no supervision
• Work independently and lead/coach/guide/motivate junior-level technicians

• Some travel required
• 20%-80% travel depending on division & location (overnight stays, away from home)

• Obtain and maintain privileges to drive a company vehicle
• Complete Driver Application for Employment and Motor Vehicle Report (MVR)
• Submit required forms (Driver Disclosure and Release;
  Employee Applicant Drug and Alcohol Statement; FMCSA Certificate of Awareness;
  Driver Certificate of Violations; Driver Statement of On Duty Hours Road Test; Copy of Driver’s License; Copy of Medical Certificate)

• Continuous Professional Development: commit to lifelong learning and stay abreast of industry trends.
• Collaboration and Teamwork: work well with others, contribute to team goals, and value diverse perspectives.
• Results Driven Performance: focus on delivering results, set high standards, and achieve objectives efficiently.

• High School diploma or equivalent

• Technical military background
• Technical certifications, degree, or industry specific license(s)

• Obtain all required customer clearances (TWIC, DISA, Background checks, etc.)
• Maintain a clean driving record
• Preferred work experience within industrial water filtration systems
• 5 to 7 years of technical work experience within industrial water filtration systems

• Read and interpret P&g schematics for equipment layout and material ordering (Required)
• PVC / CPVC Schedule 80 pipe installation, HDPE fusion welding experience with data-logging knowledge (Required)
• Plot layout design for equipment placement
• Planning, Installation and Commissioning of RO/DI/UF/DNF/DAF and Multimedia Filtration units for short-term operating contracts

Proud to be an Equal Employment Opportunity (including disability and veterans) and an affirmative action workplace. Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed.