Customer Engineering Maintenance & Service Technician

Maintenance & Service Technician

At Air Products, we reimagine what's possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.

Air Products is committed to bringing people together to reimagine what's possible and to innovate sustainable solutions for the world's most significant energy and environmental challenges. Join us as we work to become the safest, most diverse, and most profitable industrial gas company in the world.

We are seeking a Maintenance & Service Technician to join our team, reporting directly to the Area Maintenance Manager. The ideal candidate resides in the Chicago, IL area.

This is a residence-based role involving daily travel to customer sites within approximately a 250-mile radius. You will install, repair, and maintain cryogenic liquid, industrial gas, and process gas supply systems—including pumping, high-pressure compression, and gas generation equipment. Training is provided for skill development in cryogenics and industrial gases. Check out some of our benefits below!

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) plan with immediate vesting of company match and core contributions
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical, dependent daycare)
• Health Savings Account
• Life Insurance (AD&D), Supplemental AD&D
• Employee Assistance Program (EAP)

Key Responsibilities

• Service Air Products cryogenic, high-pressure, and generated gas systems, along with associated equipment, at customer sites throughout the assigned region.
• Occasionally supervise contractors and crane operations.
• Participate in after-hours and weekend call-outs as needed; maintain 24/7 availability.
• Utilize company-provided laptop, truck, gas card, uniforms, and tools.
• Travel includes some overnight stays—more frequent during the first six months for training purposes.
• Overnight stays may also be required to support customers outside of your normal territory when needed to support the business.

Physical Requirements

• Ability to perform tasks such as driving, climbing, lifting, carrying, pushing, tightening, loosening, drilling, sawing, crawling, bending, shoveling, and wrenching. Work is performed outdoors year-round in all weather conditions.

Minimum Qualifications

• Strong commitment to safety—priority over production, efficiency, schedule, or external pressures.
• High school diploma or equivalent; technical degree preferred but not required.
• Valid driver's license with a clean motor vehicle record.

Technical Skills & Competencies

• Proficiency with tools such as drills/impact drivers, portable grinders, bandsaws, general hand tools, brazing torches, electrical multi meters (including input simulators), and ladders.
• Welding or brazing experience is a plus.
• Safety:
  Ability to learn, understand, and comply with company safety procedures.
• Safety Work Permits:
  Experience working as both issuer and receiver.
• Lock Out / Tag Out (LOTO):
  Knowledge of and compliance with LOTO procedures to ensure safe maintenance conditions.
• Strong troubleshooting abilities with a big-picture, diagnostic mindset.

Electrical

• Comfortable working on de-energized circuits up to 480V.
• Able to trace and measure voltage/amperage on instrumentation circuits by following elementary loop diagrams and/or via phone support with engineers.
• Understanding of 4–20 mA instrumentation signals and loops.

Mechanical

• Understanding of piping systems, regulators, valves, relief devices, pumps, and compressors.
• Ability to interpret P&IDs (Piping and Instrumentation Diagrams).
• Effective communication skills to interface with customers, management, sales, and engineering.
• Self-starter with strong learning aptitude and desire for professional growth.
• Comfortable working independently for extended periods as well as collaborating with others.
• Must…