Lead Appliance Repair Technician

Job Announcement:
Lead Appliance Repair Technician Do you get excited by the challenge of figuring out how things work? Do you love troubleshooting and fixing what’s broken? Would you like to play a key role in improving the home lives of families in your community?

If so, we want you on our team! Mr. Appliance of West Loop is looking for a Lead Appliance Repair Technician. Apply today!

Why Join Us?

Work-Life Balance:
Enjoy working with a team you’ll actually like, having fun on the job, and protecting your free time. No nights or weekends required!

Ongoing Training:
We provide the training you need to succeed and grow in your career.

Your Responsibilities as a Lead Appliance Repair Technician:

As a Lead Appliance Repair Technician, you are crucial in delivering excellent customer service through high-quality maintenance services for our customers’ appliances. Your primary responsibilities include:

Diagnose and Repair:
Identify and fix issues with home appliances and equipment.

Provide Estimates:
Offer accurate cost estimates for repairs.

Customer Communication:
Clearly explain the services needed to customers.

Manage Parts:
Order parts and ensure efficient use of company materials.

Collect Payments:
Handle payment collection for completed work.

What You Need to Succeed:

Exceptional Customer Service:
You are the face of the company, delivering a great customer experience with empathy and professionalism.

Problem Solving:
Transition smoothly from diagnosis to solution, helping customers understand what needs to be done to resolve their issues quickly.

Quality of Work:
Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.

Efficiency:
Be efficient with your time and repair speed to meet all customer needs for the day.

Punctuality and Reliability:
Be available and on time, as customers eagerly await your help.

Attention to Detail:
Maintain a clean and organized work vehicle and ensure accurate completion of customer information and reports.

Ongoing Learning:
Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.

Job Requirements:

Education:

High school diploma or equivalent.

Licensing:
Valid driver’s license and clean driving record.

Experience:

Previous experience of one year or more in appliance repair is a plus!

Benefits & Pay:

Compensation: $26.00 to $33.00 per hour, based on experience, plus bonuses and commissions.

Work-Life Balance:
No nights or weekends, ensuring a solid work-life balance.

Paid Training:
Access to Mr. Appliance Academy to advance from Apprentice to Master Technician.

Incentives:

Generous bonuses and incentive pay for hard work.

Perks:
Company vehicle and iPad provided.

Health Benefits:

Health, Dental, and Vision benefits after 90 days of full-time employment.

Paid Time Off: 10 days of PTO per year.

Team Environment:
Enjoy working in a fun and supportive team culture.

If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career liance as a Lead Appliance Repair Technician could be your future!

Apply today!
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