Digital Press Field Service Engineer

Pay Rate: $27+ per hour based on experience

Location: Chicago Metro Area (South, North, or West Suburbs - not Chicago proper)

Employment Type: Full-Time Temporary |
Travel: Up to 75%

Are you a skilled Field Service Engineer with experience troubleshooting digital printing equipment? Join a team where your technical expertise, problem-solving skills, and customer support experience will help keep advanced digital press systems operating at peak performance.

We are seeking a Digital Press Field Service Engineer to provide expert technical service, equipment support, and customer training. This full-time temporary opportunity involves installing, troubleshooting, maintaining, and optimizing digital press systems while partnering with customers to improve equipment reliability, productivity, and overall performance.

• Install, commission, and support advanced digital press equipment at customer locations.
• Diagnose and resolve mechanical, electrical, software, and process‑related equipment issues.
• Perform preventative maintenance, upgrades, calibrations, and system adjustments.
• Provide on‑site and remote technical support to maintain equipment uptime.
• Conduct customer onboarding, startup support, and operator training.
• Train production teams on digital press operation, workflow processes, maintenance procedures, troubleshooting, quality control, and color management.
• Mentor operators during production ramp‑up and provide technical guidance.
• Utilize remote diagnostic tools and technology to identify issues and improve service efficiency.
• Maintain service documentation, technical reports, and customer records.

• Technical diploma or degree in Electronics, Mechanical Engineering, or a related field preferred.
• 3+ years of field service engineering, equipment repair, or technical support experience.
• Experience troubleshooting digital printing, manufacturing, or automated production equipment is preferred.
• Strong understanding of AC/DC electrical circuits and ability to use a multimeter for diagnostics.
• Mechanical, electrical, and software troubleshooting experience.
• Experience providing customer training or technical instruction.
• Strong communication, organization, and problem‑solving skills.
• Ability to travel up to 75%.

• Experience servicing digital press equipment or production printing technology.
• Familiarity with RIP/DFE workflow software platforms.
• Lean or Six Sigma experience.
• Multilingual skills are a plus.

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plans
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks
• Health Savings Account (HSA)
• AD&D Insurance

If you have experience with digital press equipment, field service engineering, electronics, or advanced equipment troubleshooting, this is an excellent opportunity to grow your career while supporting innovative technology and valued customers. Apply today to take the next step as a Digital Press Field Service Engineer.

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