Field Service Technician

Responsibilities

• Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Southwest Region of the country but may travel beyond the territory as required.
• After training travel will reduce to 60-70% (Mon-Fri).
• Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures.
• Engage with customers on site, analyze equipment performance, troubleshoot to isolate problems, and determine actions needed to restore system to performance specifications.
• Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status.
• Inform customers of routine preventive maintenance techniques.
• Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.

• Five (5) plus years of maintenance experience—servicing, troubleshooting and repair of electro-mechanical automated machinery.
• Experience of maintenance, installation, service and diagnosing issues/repairs on automated food processing and packaging machinery is preferred.
• Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturer’s specifications.
• Advanced knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems.
• Initiative, critical thinking, complex problem solving, judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others and leadership.
• Bilingual English-Spanish skills is desired.

Demonstrates extensive experience in servicing, troubleshooting, and repairing electro-mechanical automated machinery, with a strong focus on food processing and packaging systems. Proficient in applying mechanical and electrical engineering principles to ensure optimal equipment performance and reliability.