Generator Field Service Technician

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally.

Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work-if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

Pay Details: $28.00 - $35.00 per hour

This position will do preventative maintenance service, troubleshooting, repairs, and emergency service on stand-by generators. This includes the ability to replace batteries, chargers, belts, hoses, filters, tune up engines (gasoline and diesel), and assist with radiator replacement.

• Perform repairs and services on all makes and models of generator sets
• Inspections, repairs, services, and start-up load bank test requirements on equipment
• Troubleshooting equipment and servicing generator components, including alternators, wiring harnesses, safety devices, shutdown switches, and battery systems
• Apply proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
• Identify the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
• Repair and troubleshooting engines such as Kohler, Cummins, Detroit Diesel, John Deere, MTU, and Volvo
• Communicate all information to customers in an accurate, factual manner
• Deliver exceptional customer service to internal and external customers
• Ensure the work scope has been performed and the unit is operational
• Write clear and concise service reports
• Must have the ability to operate in a constant state of alertness and in a safe manner
• Must be able to travel, in a company service vehicle, throughout the local counties
• Must be able to be on-call for emergency services
• Responsible for vehicle safety maintenance
• Maintain assigned vehicle inventory and able to travel throughout the local counties

• High school diploma or general education degree (GED) and minimum 3 years' experience in the repair and maintenance of generator systems, from 8kW to 2800 kW preferred, or equivalent combination of education and experience
• Graduation from a Technical school is desired, including generators, diesel, power gen, electric power, relay or substation technology, etc.
• Must have the ability to perform high-quality work in a timely and efficient manner
• Good communication skills, an enthusiastic attitude, and great customer service skills are a must
• Must have a satisfactory driving record with the ability to obtain a DOT medical certification.
• Must be able to respond to emergency service calls as needed
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Mechanical aptitude required

• Ability to lift, push, pull, and carry items up to 75 lbs. in weight
• Must be able to pass a fit-for-duty physical exam
• Ability to stand, stoop, kneel, and bend for prolonged periods of time
• Ability to perform manual labor for up to 12 or more hours per day
• Acute hearing and a strong field of vision
• Ability to work in demanding physical and inclement weather conditions

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy…