Field Operations Specialist The Private Parking Platform

Field Operations Specialist

Job Title: Field Operations Specialist
Location: Chicago, IL (In-office & On-site)
Type: Full-time | Entry-Level | Tech-Enabled Field Ops

Parq Ex is looking for a smart, reliable, and hands-on Field Operations Specialist to join our growing team in Chicago. In this hybrid, entry-level role, you’ll be on the front lines of deploying and supporting our smart parking technology—blending fieldwork, light tech troubleshooting, customer interaction, and operations coordination.

If you’re organized, tech-savvy, and thrive in dynamic environments, this is an opportunity to grow your skills while helping modernize real estate with cutting-edge solutions.

Pre-Sales & Site Surveys

• Conduct on-site or remote surveys to gather data on gates, garages, or access points

• Identify required IoT devices, signage, and control systems

• Capture detailed site measurements, tech specs, and photos for project planning

Installation Oversight

• Coordinate on-site installations with vendors, techs, and electricians

• Mount and wire small IoT hardware (low-voltage, dry contact wiring, etc.)

• Follow install guides and technical diagrams with precision

Post-Install Setup & Testing

• Test device functionality and confirm proper installation with the support team

• Document all installs, flag any issues, and provide visual verification (photos, notes)

• Capture signage placement and access system updates

Customer & Internal Coordination

• Act as the on-site liaison for property managers during deployments

• Assist with signage logistics, enforcement setup, and scheduling

• Support internal teams (support, sales, product) with field-based tasks

Escalation & On-Call Support (Occasional/Optional)

• Be available (occasionally) for off-hours support for escalations or field emergencies

• Troubleshoot hardware issues either remotely or in the field

Required

• Reliable transportation and valid driver’s license (travel within Chicagoland)

• Comfortable with hand tools (e.g., drill, screwdriver, wire stripper)

• Tech-literate: can follow diagrams, scan QR codes, understand basic wiring

• Strong communicator and collaborator

• Calm under pressure and resourceful in the field

• Detail-oriented with good documentation habits (photos, notes, checklists)

Nice to Have

• Experience with low-voltage wiring, networking, or IoT/smart device installations

• Previous roles in field tech, property management, facilities, or security systems

• Familiarity with mobile/web apps for documentation or coordination

• Flexible hours depending on installation schedule

• Hybrid: remote coordination, in-office prep, and on-site work

• Occasional evening or weekend availability for planned or urgent installs

• Competitive hourly or salaried compensation (based on experience)

• Mileage reimbursement for travel

• All tools and training provided

• Clear path to grow into full-time ops or project management roles

Ready to make a real-world impact with innovative tech?

Apply now and help Parq Ex bring smart parking solutions to life—one install at a time.