Field Service Technician

Field Service Technician

OWL Services is Hiring a Field Service Technician!

Location:

Chicago, IL (On-Site / Field-Based)

Schedule:

Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel Pay Rate: $24.00–$26.00/hour

Employment Type:

Hourly

Overview

OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering reliable service in the field.

Technicians are critical in ensuring equipment such as POS systems, alarms, and security devices operate efficiently and safely while maintaining excellent customer service standards.

• Troubleshoot, inspect, repair, and replace electro-mechanical equipment
• Diagnose issues and implement effective solutions
• Service equipment including cash registers, coin changers, alarms, and POS systems
• Complete service requests and maintenance tasks in a timely, professional manner
• Review work orders, manuals, and technical drawings
• Utilize testing devices, hand tools, and power tools
• Follow all safety procedures and company protocols
• Participate in a 24/7 on-call rotation
• Travel overnight 30–40% for service, installations, and upgrades
• Maintain accurate documentation using company systems and mobile tools