Haas CNC Field Service Engineer

Make an Impact with America’s Largest Machine Tool Builder Picture this: you start your morning at home, review the day’s service calls on your laptop, and head out in a company-provided vehicle to a local manufacturer. By mid-morning, you’re diagnosing a servo fault on a Haas VF series VMC, referencing online manuals and vendor resources. After lunch, you complete a rotary installation, run test parts, and coach the customer’s team on best practices.

You wrap up the day by submitting precise service notes and heading home—gas is covered by us.

That’s a typical day for a Haas CNC Field Service Engineer at HFO Chicago, a division of Morris Group, Inc., one of North America’s largest machine tool distribution networks. With 20+ years supporting the metalworking community across Northern Illinois and Indiana, we exclusively represent Haas CNC machine tools and rotary products—5-axis universal machining centers, vertical and horizontal machining centers, CNC lathes, mills, rotary tables, and 5C collet indexers—engineered for accuracy, repeatability, and durability.

• Travel to customer sites to install, repair, and maintain Haas machine tools and controls (company vehicle provided; fuel paid by the company).
• Troubleshoot electrical and mechanical issues using technical documentation, online manuals, and factory/vendor resources.
• Document diagnostics, repairs, parts used, and machine status clearly for both the office and the customer.
• Deliver after-sales technical support, training, and preventative maintenance to maximize uptime.
• Maintain strong product and industry knowledge across all Haas platforms and related technologies.
• Train on CNC repair and Haas systems during onboarding; earn factory certification within your first year.
• Report directly to the Service Manager and assist with related duties as needed.
• Note:
  
  Responsibilities listed reflect core work you’ll perform; similar tasks may be assigned as logical extensions of the role.

• Proven mechanical/electrical repair aptitude (CNC repair background preferred).
• Ability to read and interpret electrical drawings and schematics (required).
• Comfort with technology: laptop, smartphone, and software;
  Microsoft Office experience is a plus.
• Excellent technical communication and presentation skills.
• Capacity to regularly lift 40–50 lbs and meet the physical demands of field service.
• Flexibility to travel frequently within a regional territory; you’ll be dispatched from home each day and drive to customer sites.

• Competitive starting salary
• Market-competitive comprehensive health benefits, including a zero-premium medical plan option; vision and dental; company-paid life insurance
• 3+ weeks’ vacation to start
• 10 company-paid holidays
• 401(k) with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Journeyman’s License
• Electrical Troubleshooting
• Electrical Repair
• High Voltage Systems
• Pneumatics Troubleshooting
• Service Maintenance and Repair Skills
• Field Service Readiness
• CNC Machine Setup & Changeover
• Industrial Electrical Systems
• Hydraulic Systems & Components
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Lockout/Tagout (LOTO)
• Spindle Maintenance & Repair
• Electrical Schematic Reading
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Machine Safety Inspections

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