Associate Director of Community Safety & Transit Operations; CTA

If asked to describe the culture at Metropolitan Family Services, we could do that in one word.
COMMUNITY
! Both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

MFS is currently looking to fill a new full-time role of an Associate Director of Community Safety & Transit Operations
, within our MPI center.

SALARY: The average starting salary for this position will fall in the range of $100,000 - $112,000 annually. Where candidates fall in this range will be based on skill and experience level.

• Develops and coordinates monthly meetings with Senior CPRU Field Managers and Crisis Response staff within the assigned unit.
• Develops and maintains contacts with community groups relating to program needs.
• Works collaboratively with community agencies, organizations, and institutions.
• Works collaboratively with other program supervisors in the unit to carry out unit goals and looks for other opportunities for program development.
• Works effectively with diverse staff and service population.
• Manages deployment strategy for assigned region staff.
• Manages documentation for assigned region.
• Participates in strategic planning and debriefing meetings.
• Provides recommendations based on deployment mission outcomes.
• Trains staff, interns, Metropolitan Peace Initiatives partners, and external partners on the MPA street outreach best practice model and curriculum.
• Tracks case load numbers and participant outcome data and provides timely reports to Director of Community Safety & Transit Operation, as requested.
• Collaborates with Metropolitan Peace Initiatives and external partners to provide targeted support services to participants.
• Provides emergency support to Metropolitan Peace Initiatives partners and participants in crisis.
• Other duties as assigned

• Bachelor’s degree or significant experience working with high-risk, street-involved individuals,
  required.
• 4+ years of experience in Community Violence Intervention with increasing levels of responsibility,
  required.
• First hand knowledge of the community and knowledge of current street conflicts,
  required.
• Experience or training in crisis intervention,
  preferred.

• Travel/Driving for work required with a personally owned vehicle.

• Ability to work effectively with diverse individuals and groups.
• Demonstrated superior skills with families or communities.
• Demonstrated competence in consultation, teaching, and writing.

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

Some of the above benefits are available for part-time and temporary workers, but not all. Be sure to inquire upon your hire as to which benefits apply to you.

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

• Analytical Skills (advanced)
• Interpersonal Skills (advanced)
• Organizational Skills (advanced)
• Verbal and Written Communication (advanced)

• Bachelors or better.

• 4 years:
  Experience in Community Violence Intervention with increasing levels of responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.