Case Manager - Bilingual Spanish

Housing Case Manager

In an atmosphere of dignity and respect, Inspiration Corporation connects people and creates opportunity through access to social services, job training, housing, and food. Each year, Inspiration Corporation works with hundreds of resilient Chicagoans who face systemic disparities and inequities, such as homelessness, hunger, and social isolation. To help individuals and families overcome these barriers, we provide dedicated support coupled with housing, job training, scholarships, meals and engagement services.

Inspiration Corporation meets people where they are in life, helping them access the support they need and achieve their personal goals. Inspiration Corporation programs are voluntary, and all service needs and goals are participant driven. Our case management philosophy is strengths-based and trauma-informed. Inspiration Corporation practices harm reduction and focuses on reducing or minimizing the harm associated with high-risk behavior through motivational interviewing.

At Inspiration Corporation, employees embody our mission by demonstrating the following Core Values:

• Integrity – We cultivate trusting, collaborative relationships rooted in mutual respect and accountability.
• Growth – We encourage personal development, curiosity and being open to new possibilities.
• Equity – We recognize each person's inherent rights and advocate for inclusive access to resources and opportunities.
• Resilience – We persevere and seek solutions that celebrate our strength in the face of adversity, while practicing and encouraging self-care.
• Hospitality – We create uplifting, accepting, and nourishing connections with everyone who comes through our doors.

POSITION SUMMARY Housing Case Managers support individuals and families in meeting their goals by assisting them in obtaining and maintaining housing. Housing Case Managers will be assigned to serve any/or all of the following populations based on program need: individuals, families, domestic violence survivors, victims of dating violence and stalking, individuals with serious mental illness, substance use disorders, chronic health conditions, physical and mental illness and impairment, criminal justice-involvement, DCFS involvement etc.

Housing Case Managers could be assigned to work program model types based on program need, including:
Permanent Housing, Permanent Supportive Housing, Transitional Housing, Rapid Re
- Housing etc. Inspiration Corporation's Housing Services department follows a Harm Reduction and Housing First perspective. Services are trauma-informed, participant-centered, and strengths-based.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Housing Services
• Ensure that all established program goals are met or exceeded. This includes, maintaining regular monthly contact with all assigned participants and their landlords, supporting program participants as needed to ensure they do not return to homelessness, and meeting and/or exceeding programmatic goals defined internally and by funders.
• Assess new referrals' eligibility for services and enroll eligible participants into programs in a timely fashion.
• Find apartments for participants when needed, conduct inspections, establish and maintain relationships with landlords or property managers, and facilitate execution and renewal of leases. Advocate on behalf of participants to promote housing quality and stability.
• Assist participants with moving and obtaining furniture, home supplies, and other needs
• Complete participant recertification paperwork and collect necessary documentation as required
• Case Management
• Assess participants' potential barriers to maintaining stable housing. Provide them with coaching, support and referrals to improve housing retention, stability, quality of life and self-sufficiency ( e.g. providing support with: budgeting life skills, tenancy skills, communication skills etc.)
• Work with assigned participants to assist in the creation of goal-based action plans and revise them when necessary.
• Provide coaching, case management and other support to make progress on their goal-based action plans including working with…