Career Success Manager

Position Overview

Career Success Manager – Illinois (Chicago). Implement the Fellows Program, provide career counseling, professional development workshops, recruit new students, and build relationships with colleges in Chicago. Based in Chicago with a hybrid work environment requiring in‑person attendance at the office one day a week, monthly Saturday workshops, and other work‑related events as needed.

• Provide career and professional development to Fellows to ensure they persist in college and become career ready through their participation in the program.
• Ensure Fellows meet all programmatic requirements and expectations.
• Assess Fellows’ skills and assist them in understanding various internship and career options.
• Prepare Fellows for successful internship applications and interviews.
• Facilitate workshops, manage logistics, moderate panels, and facilitate group discussions.
• Recruit new students into the program, attend campus events, and present at campuses.
• Build strong relationships with assigned campuses.
• Analyze Fellow outcomes, program standing, attendance, and retention.
• Support volunteers and Fellow pairs to further the mentoring relationship.
• Plan, prepare, and conduct recruitment sessions and other events.
• Interview and evaluate Fellow applicants; track results and support external communications.
• Additional projects and duties as determined by local and national program teams.

• Minimum 2 years of experience, preferably in career counseling or a related field.
• Bachelor’s Degree required – all majors and professional backgrounds are welcome.
• Ability to work in a fast‑paced, results‑driven environment.
• Highly developed verbal and written communication skills.
• Strong listening and mediation skills, with a high level of empathy.
• Exceptional attention to detail and organizational skills.
• Desire for continuous improvement and openness to feedback.
• Willingness to work approximately 9 Saturdays per year, plus occasional evenings.
• Proficiency with Canvas or other learning management systems.
• Experience in public speaking and presenting to a large audience.
• Microsoft Office proficiency.
• Salesforce proficiency.
• Hybrid flexibility.

• Salary: $58,000 - $62,000 per year.
• Comprehensive benefits package.
• 403(b) retirement plan.
• PTO.
• Professional development opportunities.
• Collaborative and mission‑driven environment.