JPD - Supervising Family Navigator
Job in
Chicago, Cook County, Illinois, 60290, USA
Listing for:
Circuit Court of Cook County, Illinois
Full Time
position
Listed on 2026-07-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 83000 USD Yearly
USD
83000.00
YEAR
Job Description & How to Apply Below
JOB TITLE: Supervising Family Navigator
DIVISION: Pretrial Services
UNION: Non-Union
GRADE: 20
SALARY: $83,235 annual / $40.017 hourly
REPORTS TO: Deputy Chief Probation Officer
Position Summary
The Supervising Family Navigator provides leadership coaching, and support to the Family Navigator team while promoting family-centered, trauma-informed and culturally responsive services. This position serves as a key liaison between families, communities and the Juvenile Probation & Court Services Department, ensuring that family voice and lived experience remain central to service delivery and program development.
A core requirement of this role is experience as a parent, caregiver, or primary support person of a youth involved in the Cook County juvenile justice system. The supervisor leverages this lived experience, along with professional and leadership skills to mentor staff, strengthen community partnerships, advocate for families, and support positive outcomes for youth and caregivers.
Essential Duties & Responsibilities Transformational & Trauma-Informed SupervisionProvide reflective, strengths-based supervision to Family Navigators through regular individual and group supervisory conferences.Coach staff using trauma-informed, healing-centered practices that acknowledge secondary trauma, emotional labor, and the value of lived experience.Support Navigators in setting and maintaining healthy professional boundaries while honoring authentic connection with families.Facilitate supervision meetings that promote learning, accountability, and psychological safety.Identify professional development needs and support growth plans aligned with individual strengths and program goals.Provide guidance and coaching to help Family Navigators successfully transition lived experience into a professional role within a court-based environment, including expectations related to communication, documentation, collaboration, and professional conduct.Program Leadership & Quality AssuranceOversee day-to-day operations of the Family Navigator program, ensuring consistency and fidelity to the program’s mission.Review case documentation, progress notes, and data entry to ensure accuracy, timeliness, and trauma-responsive language.Collaborate with department leadership to assess program outcomes, identify trends, and continuously improve service quality and delivery.Provide guidance and consultation on complex family engagement situations, including conflict resolution, safety considerations, and system navigation.Ensure coverage and staffing needs are met within a flexible, rotating schedule environment.Community Partnership & Systems CollaborationStrengthen and sustain partnerships with community-based organizations, schools, behavioral health providers, and advocacy groups across Cook County.Represent the Family Navigator program in interagency meetings, community events, and collaborative initiatives.Support Navigators in conducting community-based visits that prioritize safety, dignity, and trust.Partner with probation leadership, Juvenile Probation Officers, and court stakeholders to improve coordination, communication, and family engagement.Advocate for family and community perspectives in system meetings, program planning, and collaborative initiatives.Staff Wellness & Collective CareSupport staff in accessing internal resources, peer support, and wellness strategies.Address staff performance concerns through coaching, supervision, and corrective guidance in accordance with departmental policy.Administrative & Leadership DutiesEnsure compliance with Department policies, timekeeping requirements, and Code of Conduct.Participate in hiring, onboarding, and training of Family Navigators.Attend required supervisory, unit, division, and department meetings.Support implementation of departmental initiatives and program improvements.Perform additional duties as assigned by departmental leadership.Knowledge, Skills & Abilities
Knowledge of trauma-informed, healing-centered, and culturally responsive practices when working with justice-impacted youth, families, and staff.Skill in providing reflective supervision, coaching, and…
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