Residential Youth Unit Coordinator

Who we are

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma.

Our Child and Family Treatment Center (CFTC) is a 24‑hour residential treatment center that provides compassionate care and individualized treatment plans for young people experiencing emotional challenges and complex trauma. We take a family‑focused, outcomes‑driven approach that helps them find emotional balance, develop coping skills and learn how to form healthy relationships. After joining the program, over 86% of kids are able to successfully return to their families or find new homes to thrive in.

Lead a team and shape the daily experience of youth in a trauma‑informed environment. As a Residential Youth Unit Coordinator, you’ll oversee the day‑to‑day operations of a unit in the CFTC, ensuring that youth receive high‑quality, individualized care. You’ll supervise staff, coordinate treatment plans, and maintain a safe, supportive, and structured milieu where youth can grow, learn, and thrive. This role is perfect for someone who enjoys hands‑on leadership, mentoring and coaching staff, and making a meaningful impact in the lives of young people.

• Oversee unit operations, including staff supervision, treatment coordination, budgets, and supplies.
• Ensure treatment plans are implemented effectively and consistently, using trauma‑informed, youth‑centered approaches.
• Ensure youth treatment plans are effectively translated into daily routines and staff interactions.
• Demonstrate critical thinking and situational judgment during high‑stress or ambiguous situations, balancing youth safety, staff support, and compliance standards.
• Coach and mentor staff in real‑time and through formal supervision, providing guidance, corrective feedback, and reflective support.
• Monitor safety protocols, conduct unit rounds, and respond to crises as needed.
• Build trusting relationships with youth, staff, families, and external partners, demonstrating cultural competence, including support for LGBTQ+ youth and staff.
• Participate in hiring, staff evaluations, and quality improvement initiatives to enhance program outcomes.

• At least 25 years of age
• Valid Illinois driver’s license
• High School Diploma/GED with five (5) years of related experience, or Bachelor’s degree in Human Services or a related field
• 1+ year of hands‑on experience working directly with youth ages 8–18 with trauma, behavioral health, or developmental challenges (experience beyond general childcare/daycare).
• Comfort and knowledge of crisis management and de‑escalation techniques with a therapeutic mindset
• Strong communication, leadership, and organizational skills
• Demonstrates proactive ownership, positive/optimistic attitude, self‑awareness, and advocacy/empowerment mindset.

This is a full‑time on‑site role at our Child and Family Treatment Center, based out of our Francisco campus at 4833 N Francisco Ave, Chicago, IL 60625 for the 2nd shift: 1:00 p.m.‑9:00 p.m. or 3:00 p.m.‑11:00 p.m., five days per week, including weekends. Flexibility required to maintain youth safety, staff coverage, and on‑call availability.

We care about the well‑being of our employees and are proud to offer a comprehensive and competitive total rewards package that includes:

• Salary:
  Hourly rate of $21.54‑$24/hour, based on experience.
• Average of 17‑25 days PTO + 9 holidays
• Medical insurance – HMO and PPO options
• Dental insurance – HMO and PPO options
• Vision insurance
• 401(k) with up to 5% employer match and auto‑vesting
• Flexible Spending Accounts (FSA) – Medical and Dependent Care
• Pre‑tax Commuter benefits – Parking and Transit
• 100% employer‑paid Basic Life and AD&D Insurance
• Voluntary Life Insurance for Employees, Spouses, and Children
• Accident and Critical Illness Insurance
• Short‑Term and Long‑Term Disability
• 100% employer‑paid Employee Assistance Program (EAP) for free counseling and life resources
• Wellness Reimbursement Program
• Employee Referral Bonus up to $1,500
• Continuing…