Belfort Case Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Title:

Belfort House Case Manager
FLSA Status:
Salary, Exempt
Salary: $50,000/year

Reports To:

Director of Transitional Housing

Belfort House Case Manager, Full-Time Belfort House

Ignite stands with youth on their journey to a home and a future with promise. We are a leading non‑profit, human services organization dedicated to breaking the cycle of poverty for youth, ages 10-26. While Ignite has a long‑standing history that dates back to 1976, we continue to create new ways to serve our community. Today, we have more than 63 full‑time and part‑time staff as well as over 100 volunteers who contribute to our mission.

Through housing, education, employment, career planning, financial empowerment, mental health support, and community connection, we enroll more than 800 youth per year, on the path to reaching their full potential. Following their time with Ignite, many of our youth achieve financial stability and move into their own long‑term home. Ignite intends to be the last program our youth will ever need, but the family and place they can always call home.

As a 2025 Chicago Innovation Award winner, Ignite is leading the way in creating new housing and service models that help youth put homelessness behind them for good. At Ignite, we envision a world where all young people have the support they need to be defined by their potential, not their circumstances.

Responsible for working as a team member to establish and maintain the collaborative and positive tenor of the residential team. Responsible for the direct care of program youth housed within Belfort House. Demonstrates an understanding of and commitment to the agency vision, mission, and core values of Ignite and adheres to the core tenets of trauma informed care and positive youth development.

Reports directly to the Assistant Director of Transitional Housing.

The following duties are the essential functions of this position. A Belfort House Case Manager will perform these essential functions with or without requested reasonable accommodation.

• Coordinates and conducts Belfort House client move‑ins and intakes, as assigned.
• Coordinates and conducts, as appropriate, a comprehensive assessment process for assigned clients.
• Develops and monitors, in partnership with the client and residential team, a regularly reviewed action plan.
• Works in collaboration with residential team and clients to determine most appropriate housing and secure placement.
• In consultation with residential team provides case management services, which include monitoring clients’ housing needs, education, employment, physical and mental well‑being, and program expectations. Makes referrals as needed.
• Identifies and coordinates the resources for direct medical, clinical and psychiatric care of program youth. Ensures all parties are kept well informed about the medical and psychiatric needs of the youth, and completes referrals in a timely manner.
• Coordinates with clients to ensure attendance at and participation in appointments, meetings, and activities.
• Works in collaboration with residential team to coordinate clients’ support needs.
• Meets weekly for individual case management with each youth on assigned caseload.
• Conducts weekly review and audit of client behavior accountability protocol and implements appropriate interventions as necessary.

As assigned, provides general supervision and appropriate intervention in the community supported milieu space.

• Conduct educational and personal development groups on the units in coordination with other staff and/or volunteers in consultation with the Residential Milieu Manager and Director of Transitional Housing.
• Completes all required shift, case management, and activity documentation.
• Provides life skills training on the units both formally (in groups) and informally. Works with each client on basic…