Street Outreach Navigator

Street Outreach Navigator (SON) (40 hours, Full-time) Non-Exempt

BUILD, Inc. (Broader Urban Involvement and Leadership Development) is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. BUILD has worked to save lives and mentor young people in the city’s most challenging neighborhoods since 1969. When you work at BUILD, you make an important difference to the thousands of youths and families we serve.

Empathy, Passion, Persistence, and Innovation

• Coordinate street outreach services for designated communities.
• Respond to violence in communities through outreach, community organizing, and canvassing.
• Compile reports and ensure compliance of team members.
• Cross‑train staff on positive engagement with an at‑risk population.
• Inform the appropriate BUILD team of program progress and challenges, making recommendations and seeking advice as necessary.
• Meet with the team weekly to discuss the youth in case management service.
• Develop trusting relationships to identify issues and seek solutions through trauma‑informed care.
• Assist with conflict resolution and mediating disputes.
• Encourage restorative justice methods as alternatives to traditional disciplinary consequences and encourage educational success.
• Apply a youth‑driven and strengths‑based approach to goal setting and service planning.
• Record case notes into internal and external online databases weekly; record intakes and assessments as needed.
• Submit statistics and reports monthly or as requested.
• Maintain file compliance as required and comply with internal Efforts to Outcomes (ETO).
• Identify positive adult/youth influences to create a stronger support network for the participant.
• Model appropriate communication skills and tools matched to the needs of various audiences and purposes.
• Represent the agency to various publics to broaden community awareness and support, interpreting the agency’s programs and services in a positive way.
• Participate in agency outreach and recruitment events, including evenings and weekends.
• Participate in civic engagement activities that advance the mission of BUILD, Inc.
• Perform other duties as assigned.

• High School Diploma or GED required;
  Bachelor’s Degree in Social Services, Human Services, Non‑Profit or a related field preferred.
• Minimum three years’ experience working with inner‑city youth in a human service setting, social service setting, or related field.
• Demonstrated excellent interpersonal, verbal, and written communication skills.
• Proficiency with technology integration into daily program operations and evaluation systems.
• Ability to build positive working relationships with others, both internally and externally, to achieve organizational goals.
• Able to perform the required number of home visits per month.
• Ability to pass a criminal record and child abuse/neglect registry check.
• Must have a valid driver’s license, access to reliable transportation, and willingness to travel locally.
• Willingness to work a flexible schedule.
• Must be able to provide proof of COVID‑19 vaccination.

• Must be able to lift up to 15 pounds at times.
• All BUILD employees are required to submit proof of full vaccination status.

• 401(k) plan + 2% match
• Medical, Dental, and Vision coverage
• Life Insurance
• Paid Vacation
• Wellness Days
• Flexible Spending Account

BUILD, Inc., does not discriminate based on race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. BUILD Inc. considers conviction information on a case‑by‑case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case‑by‑case basis.

This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.