Street Outreach Worker

Position Summary The Street outreach Specialist is a critical frontline role dedicated to violence prevention, conflict mediation, and community healing within the Greater Grand Crossing area. This position focuses on interrupting cycles of violence by engaging high-risk individuals and providing immediate crisis intervention. As a core member of the Emergency Response Team (ERT), the Outreach Worker must be mobile and ready to provide rapid-response support at hospitals and crime

Key Responsibilities
1. Outreach & Emergency Response (40%)Rapid Crisis Response:
Serve on the Emergency Response Team, responding to immediate incidents of violence at hospitals and crime scenes.

Street-Based Presence:
Conduct proactive outreach in parks, transit stops, and local businesses, primarily during afternoon and late-evening hours.

Engagement:
Identify high-risk individuals and build rapport to recruit them for services and mentorship.
2. Mediation & Restorative Practices (30%)Conflict Resolution:
Mediate disputes between individuals or groups using restorative justice principles to prevent retaliation.

Peace Circles:
Create safe spaces for participants to address harm and work toward peaceful resolutions.

Follow-up:
Provide sustained intervention and long-term support for resolved conflicts.
3. Documentation & Administration (15%)Salesforce:
Maintain accurate daily incident reports, participant case notes, and outcome data within the Salesforce platform.

Outlook:
Manage all professional communication, team meetings, and scheduling via Microsoft Outlook.

Intake Assistance:
Support Case Managers with participant intakes, ensuring all documentation is trauma-informed and accurate.
4. Community Presence & Training (15%)Representation:
Attend community events, peace circles, and safety convenings to increase program visibility.

Ongoing Development:
Maintain annual certifications in CPR, Narcan administration, and "Stop the Bleed."Mandatory Requirements Licensing:
Possession of a valid driver’s license in good standing is mandatory.

Transportation:
Possession of a reliable, working vehicle is mandatory for this position to ensure immediate response to emergency calls, hospital deployments, and community outreach.

Vetting:
Willingness to undergo a comprehensive background check.

Required Skills & Experience Technical Proficiency:
Comfort using digital tools including Salesforce, Microsoft Outlook, and mobile case management systems.

Community Connection:
Strong ties to the Greater Grand Crossing area or surrounding neighborhoods.

Lived

Experience:

Understanding of challenges faced by the community, such as trauma, justice system involvement, or street affiliation.

Flexibility:
Ability to work a non-traditional schedule, including evenings, weekends, and on-call rotations.

Working Conditions Environment:
Field-based, often in high-risk areas, requiring physical and emotional resilience.

Support:
Access to regular team supervision and self-care opportunities to manage the impact of vicarious trauma.
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