Intake and Admission Coordinator

Intake and Admissions Coordinator – Employment and Community Support Services

Job Category: Employment Community Support Services

Requisition Number: INTAK
001309

Employment Type: Part-Time

Location: Chicago, IL 60616, USA (Remote)

Rate: $24 USD per hour

• Manage the intake and admissions process for the Employment and Community Support Services, including fielding phone calls, providing information and resources, answering program questions, providing tours to prospective families, assessing client needs, conducting intake meetings, coordinating intake staffing with program staff, and helping to place qualified persons into Ada S McKinley Services or Programs. The primary goal is to fill vacancies with appropriately matched participants.
• Recruit and fill Employment and Community Support Services program vacancies to maintain census, working with outside referents, placement agencies, DHS, families, or other agencies.
• Serve as a liaison between families, guardians, and program staff from intake through admission.
• Ensure a smooth, efficient admissions process for new participants, providing external and internal support throughout the admissions process.
• Attend DD/ fairs, expos, work groups, and consortiums to represent Ada S. McKinley and all program offerings.
• Cooperate and maintain ongoing communication with all programs regarding current and future services offered and program openings, sharing appropriate information and collateral materials.
• Maintain a detailed intake and referral database with demographics, diagnosis, present placement, and other information as necessary, along with an updated resource list.
• Develop a process for intake planning from emergency placements to future placements that may be six months to over a year out.
• Complete other compliance reports or dashboards as requested by the program based on monitoring activities completed.
• Demonstrate proficiency in Microsoft Office products, creating spreadsheets, tables, formulas, and queries.
• Be organized and able to manage multiple projects simultaneously.
• Show excellent customer service skills and follow through.
• Have a working knowledge of Autism Spectrum Disorders, Developmental, and Intellectual Disabilities, including diagnosis and supportive services.
• Maintain American Heart Association certification in First Aid and CPR, if required.
• Complete Ada S McKinley required training, re‑training, and any additional training as required by policies or as assigned by immediate supervisor.
• Other duties as assigned.

• Bachelor’s Degree in a Human Services or related field.
• Two years of experience working with individuals with developmental/intellectual disabilities.

• Part‑Time Role
• Rate: $24 USD per hour
• Benefits vary by full‑time and part‑time positions.

• Strong interpersonal skills, problem‑solving abilities, and a positive attitude.
• Excellent verbal and written skills, including the ability to give presentations to large groups.
• Cultural sensitivity to the client population served.
• Ability to coordinate effectively with other team members, agency resources, and outside services to address client needs.

While performing the duties of this job, the employee is required to sit, walk, and stand for extended periods, frequently grasp, lift, hold, or feel objects, and occasionally stoop, kneel, crouch, or crawl. Manual dexterity, finger dexterity, and hand‑eye coordination are frequently needed when interacting with the individuals served and using office, medical, or household equipment. The employee must be capable of providing assistance and support for up to 50 pounds as needed, have corrected vision and hearing within normal ranges, and be able to operate a motor vehicle.

The employee must also be able to perform CPR and First Aid.

The noise level in the work environment is usually moderate. Work is performed in an office.

This job description intends to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job‑related tasks other than those specifically presented in this description.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.