Community Outreach Worker - Bilingual

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The Community Outreach Worker
- Bilingual helps promote and implement the strategic goals and objectives of Cook County Health (CCH) and County Care throughout the different communities of Cook County. They assist by fostering an environment in which community partnership objectives are viewed as a high business priority affecting the reputation and success of the Health Plan. Community Outreach Workers contribute by expanding County Care member and population base by promoting our health plan through partnership agreements with our network of providers and involvement with community and faith-based organizations.

Community Outreach Workers are also an integral part of the promotion of County Care and the enrollment of people into the State’s Medicaid insurance plan by helping persons obtain appropriate insurance information to fit their needs.

• Identifies active Community-Based Organizations (CBOs) and Faith-Based Organizations (FBOs) that serve the population of County Care.
• Develops and maintains a positive working relationship with government officials and community leaders in Cook County.
• Establishes and maintains a positive working relationship with the aforementioned parties.
• Develops and maintains an integrated contact database consisting of all our community, religious, business, and governmental partners to best achieve communication and programmatic strategies.
• Represents County Care at community and faith-based events and activities.
• Recommends and implements community events relevant to County Care’s goals and strategic objectives of expanding our membership.
• Distributes literature at community meetings to promote healthy lifestyles and wellness programs and makes presentations at such events.
• Organizes health fairs and other community events to promote County Care programs throughout the surrounding community.
• Assists in managing advisory council and member engagement meetings for the health plan.
• Obtains member testimonials for public hearings, media requests and other events.
• Helps highlight issues that need attention performs appropriate follow-up to ensure that these items are corrected.
• Remains current with insurance coverage news to support presentation topics of discussion.
• Prepares monthly reports on outreach activities.
• Attends conferences, seminars and training sessions on related issues.
• Prepares written communication, correspondence and report as required.
• Establishes strong relationships to help advance County Care in the community.
• Performs other duties as assigned

• Bachelor’s Degree from an accredited college or university is required (Official transcripts required at time of interview)
• Two (2) years of outreach experience in a healthcare setting, non-profit organization, governmental entity or the private sector with a focus on event planning, soliciting vendors, working with church and community based organization. Such experience must be evident from your work experience and not from your extracurricular activities is required
• Bilingual skills in English/Spanish, English/Polish, English/Arabic and/or English/Mandarin required based on area of assignment is required (Bilingual testing will be administered. Passing score of 3 – High Intermediate, is required)
• Must be able to travel to work sites throughout Cook County and community events is required
• Must be able to work flexible hours including evenings and weekends is required

• Master’s Degree in a clinical, business, health or social services related-field is preferred. (Official transcripts required at time of interview)

• Know…