Case Manager

Job Details

Job Location:

Headquarters - Chicago, IL 60608

Position Type:
Full Time

Salary Range: $18.00 - $19.00 Hourly

This position is responsible for working with clients and families program to help them find and obtain stable housing.

• Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing.
• Provides clients with appropriate housing opportunities.
• Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms.
• Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities.
• Ensures required case management documentation and forms are completed.
• Creates case notes, track, and monitor clients’ progress to provide support and ensure their housing goals are met.
• Works with property owners and representatives to obtain required documents in support of financial assistance requests.
• Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation.
• Travels as required.
• Performs other related duties as assigned by management.

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required:
  Spreadsheet Software (Excel);
  Word Processing Software (Word);
  Electronic Mail Software (Outlook); and Keyboarding.

• 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred.
• Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement.
• Knowledge of HUD programs, resources, opportunities, and regulations.
• Knowledge of local community programs, resources, opportunities, and regulations.