Life Coach

Reporting to the Manager of Support Services, the Life Coach works directly with high-risk individuals in the community and accompanies them as they navigate the challenges associated to current or past involvement with the criminal justice system, work to establish a healthy and stable lifestyle, and overcome barriers to accomplishing their professional goals. This position not only provides services and resources to help achieve established goals, but also uses first-hand knowledge of the community to develop and maintain meaningful and effective relationships with participants, responds in the community as crises arise and draws out participant motivation to reach his/her potential.

The Life Coach models prosocial behaviors and successful interpersonal relationships, provides the accountability necessary to achieving established goals, and mentors participants as they receive supportive services and attend court dates.

This position may also be a member of a Violence Prevention-Community Support Team (VP-CST), an innovative effort to provide trauma-informed therapeutic interventions to individuals who have experienced chronic exposure to firearm violence. VP-CST teams are comprised of an outreach worker, life coach and clinician.

• Utilize first‑hand knowledge of the community and street conflicts to develop and maintain supportive and effective relationships with participants
• Using a trauma‑informed approach, provide support, resources and accountability to a caseload of 20 participants at minimum
• Coordinate and complete intake process for every participant on caseload
• Establish and monitor participant goals
• Conduct and document in database a minimum of one in‑person one‑on‑one support session each week with every participant on caseload
• Document in database the progress of each participant, including significant contacts, events attended (such as court dates) and feedback shared by external partners
• Assist participants with transportation to community supports, court, social service agencies, etc.
• Respond to crises in the community that impact participant safety and/or stability
• Provide linkages to needed supports, such as safe and stable housing or other community resources
• Create coordinated care, addressing gaps in information and services for each participant through regular communication with internal team members, participant family, and other service providers
• Work closely with referring partners and our community‑based partners to ensure that goals are met
• Model prosocial behaviors and successful interpersonal relationships
• Serve as a mentor and draw out participant motivation to reach his/her potential
• Assist in facilitating cognitive behavioral intervention (CBI) groups to support participant self‑regulation
• Provide accountability necessary to support participant achieving established goals, challenge antisocial behavior and consistently hold participants to high standards
• Serve as a member of a Violence Prevention‑Community Support Team (VP‑CST)
• Participate in trainings required of all VP‑CST team members
• Document services provided in database, Smart Care
• Attend regular internal meetings about participants served by the VP‑CST team and communicate and coordinate with team members about participant progress as much as Releases of Information allow
• Complete required annual trainings, such as nonviolence training
• Support and attend annual agency‑wide staff events and participate in events hosted by community partners, as needed

Educational Qualifications
:

• An individual possessing a bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service field
• OR an individual possessing a bachelor's degree in any field with two years of documented clinical experience in a mental health setting under the supervision of a QMHP
• OR an individual with a high school diploma or GED and a minimum of five years documented clinical experience in mental health or human services

Additional Qualifications
:

• At least five years (5) experience working…