Rapid Rehousing Case Manager

Description

Position Title: Rapid Rehousing Case Manager

Supervised By: Rapid Rehousing Program Manager

Status: Full Time, Non-exempt

Wage: $25.60 - 27.15/hr (approx. $50,000 - $53,000/year). If bilingual English/Spanish, employee is eligible for additional $1/hr. (approx. $1950/year) for providing Spanish translation services (must pass on-site language assessment).

* We offer staff free, on-the-clock clinical supervision hours towards LCSW certification. Participation is limited based on supervisor availability. Inquire if interested.*

Location: We are currently hiring for a hybrid position based at our Uptown location, with travel to off-site locations as needed. A reliable vehicle is required for the hybrid role.
Note:
Hybrid Case Managers are required to work fully on-site for the first three months of employment

Work Schedule: The typical work schedule is 9:00AM - 5:00PM,
Monday - Friday
. Occasional flexibility may be needed to accommodate client meetings during evenings or other non-standard hours.

About us: Sarah's Circle is a non-profit organization located in Uptown working to end homelessness for women in Chicago since 1979. We provide women a full continuum of services, including housing, life necessities, and supportive services, to help them permanently end their homelessness.

Rapid Rehousing (RRH) Case Managers provide intensive case management for clients placed in temporary apartments seeking permanent housing. Case Managers assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. This person is responsible for fostering a safe and trauma informed environment and must have experience working with mental illnesses and substance abuse disorders.

Most importantly, case managers have a passion for working with individuals experiencing homelessness in our community. This position requires a significant amount of record-keeping and documentation of services which must be completed within a timely manner, including data entry in HMIS. Adequate transportation needed for travel to conduct home visits, inspections, move-ins, etc.

• Intensive Case Management:
  Conduct initial assessment and screening to all potential clients to determine eligibility.
• Service Planning:
  Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connecting them with needed resources, and identifying strengths and personal resources.
• Utilize all relevant resources (outside agencies, social support, budget assistance, etc.) to avoid eviction as much as possible.
• Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations and access to community resources.
• Coordinate access to services for clients with mental or physical health challenges, including accompaniment to appointments when necessary and facilitating connection to internal clinical services and external health providers.
• Assist in development of positive working relationships with other agencies serving those at risk of homelessness.
• Work with each client to develop and/or strengthen their Housing Stability Plan according to individual goals and objectives
• Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs
• Ensure that client interactions are person-centered, goal-focused and reflect each client’s goal plan
• Build professional relationships with clients, providers, and community partners
• Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client’s goal plan
• Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life
• Make referrals to supportive services in our community as appropriate and support client in navigating this process
• Facilitate and assist with client move-in/out process
• Effectively use HUD tools and ensure compliance with data standards and record-keeping as…