Case Manager, Back Our ; B2OF

Position:Case Manager, Back 2 Our Future (B2OF)

Location: Chicago, IL

Job :360

# of Openings:1

Job Title
:
Case Manager, Back 2 Our Future (B2OF)
Reports to
:
Director, Post Secondary Education
Program Area
:
Behavioral Health in partnership with Breakthrough Youth Network (BYN)
FLSA Code
:
Full time, Exempt
Hours
: 40-hour workweek; flexible schedule (including evenings and weekends hours as needed)
Location
:
Family Plex, 3219 W. Carroll, Chicago, IL 60624

The Case Manager, under the supervision of a Qualified Mental Health Professional, will work collaboratively with the Breakthrough Beyond team, Violence Prevention team and Behavioral Health team to provide culturally relevant case management, care coordination and support services to youth ages 13-21 to assist youth with achieving their wellness goals. The incumbent accepts the responsibilities and fulfills the obligations as outlined in the position description.

• Identifies and develops relationships with at risk individuals within target community
• Develop and maintain supportive and effective relationships with participants
• Communicate, and coordinate with team members, the team lead, and authorizing LPHA, as well as other service partner(s) all relevant information as Releases of Information allow
• Complete and coordinate intake process
• Set and monitor goals related to safety and case management
• Develop, deliver, and document one-on-one support sessions and facilitate participant groups
• Assist participants with transportation to community supports, court, social service agencies, etc.
• Coordinates internal and external services being provided to participant; identifies and arranges resources
• Assist with the facilitation of community support and skill-building groups
• Create coordinated care through regular communication with the team, participant family, and other service providers
• Assist in development of coping skills
• Develops partnerships with resources that will strengthen support for participants and hold partners accountable as needed
• Maintains participants' records by inputting case notes, assessments, and events daily in online data system
• Engage in comprehensive care coordination to link youth to community-based support to promote ongoing improved wellness
• Prepares participants' exit strategy by reviewing goals and individualized plans, coordinating discharge and post-discharge requirements, orienting and training family members, and providing resources
• Monitors cases by verifying participants' attendance; observing and evaluating activities and responses; advocating for needed services; identifying and connecting to additional resources; intervening in crises; and providing personal support
• Communicates participants' progress by engaging in weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to team and family, and identifying program influences.
• Maintains current knowledge regarding services to adolescents, adults, and families.
• Participates in agency in-service trainings as well as self and supervisor directed advanced skill-trainings.
• Maintains and adheres to current rules and regulations pertaining to services delivered by the Department of Human Services, Department of Children & Family Services, Illinois Healthcare & Family Services, including the Abused and Neglected Child Reporting Act (ANCRA), and the Office of the Inspector General.
• Supports Behavioral Health integration of partnerships, groups and initiatives to ensure that all youth are linked with appropriate treatment, educational, social, recreational, and medical resources during and prior to completion of service.
• Enter required documentation into the agency database and partner HER
• Performs other duties as assigned.

• Independently follows agency policy and procedures
• Follows through with commitments including meeting established timelines
• Identifies and resolves difficult and complex issues effectively
• Project a professional demeanor, appearance and image to all internal and external customers ensuring proper grooming
• Demonstrate exceptional customer service in all interactions
• Works effectively…