LGBTQ Transitional Program; TLP) Site Coordinator - Lakewood

About Lawrence Hall

Lawrence Hall is a Chicago-based nonprofit social services agency that provides therapeutic, wellness, and skill development services to youth, families, and neighborhoods affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork.

Lakewood Home is a Transitional Living Program (TLP) that provides queer youth ages 14-17 the support they need to transition into independent living after many have faced neglect or rejection from family members over their identities.

The LGBTQ Site Coordinator is responsible for daily management, safety, and overall programming of the LGBTQ Lakewood Group Home within the affirming care department. This position oversees site staff and directly supervises the LGBTQ Child Welfare Specialist, ensuring all residents receive affirming, trauma-informed, and developmentally appropriate care aligned with regulatory standards and agency values. The LGBTQ Site Coordinator fosters a youth-guided, strengths-based environment that promotes independent living skills, healing, and safety, and serves as a liaison across internal teams and external service providers.

Lawrence Hall fosters a culture built upon four core values:
Respect, Empowerment, Safety, and Teamwork. These values are deeply embedded within our organization’s philosophy of trauma-informed care and directly influence every position.

• Lead daily routines through the milieu schedule that build independent living skills and healing from trauma (e.g., hygiene, appointments, budgeting, employment, transportation, psycho‑education and other therapeutic groups).
• Supervise LGBTQ Child Welfare Specialist and other site employees; provide regular supervision, coaching, performance feedback, and schedule coordination.
• Promote adherence to Lawrence Hall and Idcfs LGBTQ‑affirming policies; provide guidance and training to staff to ensure safe, inclusive practices.
• Establish and maintain a therapeutic milieu using the six care principles:
  Relationship Bases, Trauma Informed, Developmentally Focused, Family Involved, Competence Centered and Ecologically Oriented.
• Support staff in trauma‑informed de‑escalation techniques (Therapeutic Crisis Intervention) and model positive behavior.
• Maintain compliance with agency, Medicaid and DcfS documentation requirements; review client documentation for quality and accuracy.
• Support the achievement of Medicaid benchmarks
• Facilitate and/or participate in case conferences, acrs, team meetings, and court coverage as needed.
• Responsible for the care and supervision of residents while driving them to/from destinations including the safe operation, physical condition, and cleanliness of the agency vehicle.
• Manage site operations including budget, petty cash, resident allowances, vehicle maintenance, supply inventory, and cleanliness.
• Foster strong community relationships with local service providers, law enforcement, and neighbors.
• Respond to crisis situations and serve as 24/7 on‑call contact for site‑related emergencies.
• Plan and facilitate site‑based staff meetings, team‑building activities, and LGBTQ youth engagement events.
• Use trauma‑informed and culturally responsive communication practices with youth, families, and staff.

• Maintain confidentiality to ensure a safe environment for all.
• Demonstrate proficiency in Microsoft Office tools (Outlook, SharePoint, Word, Excel).
• Understand child and adolescent development, recognize trauma symptoms, and use healing‑centered, trauma‑informed strategies.
• Provide regular documented supervision, support staff development, ensure training compliance, and manage performance processes.
• Address workplace conflicts, stress, and secondary trauma with professionalism and care.
• Engage caregivers and families by collaboratively identifying strengths and challenges.
• Fulfill 24/7 on‑call responsibilities with a flexible schedule.
• Model positive behavior, support staff in applying trauma‑informed strategies, and ensure fidelity to trauma‑focused assessments and interventions.
• Must use verbal and, if needed, physical interventions with youth aged…