Case Aide

Job Description Summary: Provides support to Social Service Workers in the delivery of Child Welfare Services

Reporting Relationship
:
None

Reports To:
Program Supervisors

• Required to rotate work schedule to accommodate program and client needs.
• Transports clients to various appointments, i.e., doctor’s appointments, sibling visitations, therapeutic appointments, prison visits, etc.
• Maintains current knowledge in the field, including, but not limited to, attendance at seminars, workshops, etc.
• Make input into the planning development and implementation of the agency social service plan drafted in accordance with the program’s performance standards.
• Make home visits when related to assigned tasks.
• Interpret guidelines to parents.
• Assist parents in utilizing community agency resources.
• Help prepare children for medical examinations.
• Help children to receive follow-up care.
• Promote parental cooperation in client program.
• Perform a variety of noncomplex case related duties, including obtaining, reporting and maintaining data related to case records.
• Implement plans of action for cases, following established procedures.
• Become informed of agency policy and practices regarding casework and other functions, and may participate in other areas of casework, such as intake.
• Contact other social service agencies regarding client situation or for the purpose of making interagency referrals.
• Attend agency seminars to increase knowledge and skills.
• Make frequent reports to supervisor on progress of cases and performs other recordkeeping duties as specified by agency.
• Investigate and verifies information supplied by clients and answers requests from potential clients regarding agency services.
• Complete contact notes
• Complete filing documents in case records as trained

Child Development & Youth Services

Core Competencies:

• Adaptable: Adjust to new conditions, changes, challenges, and experiences.
• Communicator: Is understood by others (both verbally and in writing) and understands the ideas and perspectives of others.
• Uses a Growth Mindset: Embraces their potential to learn and grow and views successes and failures as development opportunities.
• Has Integrity: Honesty, trustworthiness, ownership, accountability, and respect are hallmarks of integrity.
• Collaborator: Cooperates and works well with peers, colleagues and team members by giving and receiving ideas, comments, and feedback with an open mind.

Requirements:

• The position requires a high school degree
• A minimum of two years' experience in social service programs.
• Must have and maintain a reliable automobile with liability insurance and an acceptable driving record

Knowledge, Skills, and Abilities:

• Demonstrates the experiences, beliefs, attitude and awareness that indicates cultural sensitivity to the client population served.
• Ability to partner with clients individually, in family, to help them mobilize resources and their inner capacity to address problems they face.
• Ability to coordinate effectively with other team members, other Agency resources and outside services in addressing client needs.

Fulltime Role

Compensation

$17.05 hourly.

Benefits

• Paid vacation
• Paid Sick Time
• 12 Paid Holidays
• Medical
• Dental
• Vision
• 403(b) Plan
• Life Insurance
• Long-term & short-term disability
• Employee assistance program (EAP)
• Family medical leave
• Tuition reimbursement

Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer

Mental/Physical Demands:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in…