Family Support Specialist

Description Supporting Families, Strengthening Communities - the YMCA is now hiring a Family Support Specialist!

Salary starts at $60,000.00 annually.

The Family Support Specialist is on-site in the early learning setting and day to day- client facing supportive case management family and child service. The primary responsibility includes the recruitment and enrollment of children in all program funding applicable for the site and providing comprehensive case management services to support the child and family needs in health, nutrition, dental, mental health, and disability services, and the full implementation of the Teacher curriculum to support and strengthen parent engagement.

The Family Support Specialist is responsible for providing support to children and families to identify, develop and maintain community partnerships and resources that address health, social service, mental health, and disability needs of families. This also includes accountability to track, follow-up and ensure that families are linked to required services such as referrals, screenings, assessments, and transitions to comply with service and contractual obligations;

document services provided, maintain records and complete reports in accordance with all applicable agency, licensing and funding regulations.

Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:

We offer salaries that reflect your skills, experience, and the value you bring to our team.

Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.

Generous paid time off (PTO), including paid holidays. We also offer flexible work hours to help you balance your personal and professional life.
403(b) plan with company contributions after 2 years of service to help you plan for your future.

Opportunities for continuous learning through workshops and training programs.

A supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome and respected.

Discounts on programs, employee assistance programs, and company-sponsored events.

Scope of Responsibilities:

In cooperation with the Site Director, develop and implement recruitment plans to meet maximum enrolment, and maintain an up-to-date waiting list. Complete all related recruitment tracking instruments and reports, as required.

Implementation of recruitment initiatives that include door to door community canvasing, attendance at local community events both internally within the YMCA Hubs and externally within the community and surrounding areas served. Attendance at events may be required after program hours and on weekends.

Maintaining a current and up-to-date waiting list of 25% of enrollment capacity of eligible families for each program model, and the consistent update and record keeping of all required inquiry forms as required by the YMCA and funders.

Determine children’s eligibility for all program models assigned at the site based on the most recent updated funding/grant guidance. (EHS/HS/PI/PFA/CCAP).Complete and maintain all required documentation for enrollment eligibility, enrollment, health, nutrition, mental health, disability and family services.

Conduct initial and ongoing assessments of family needs; develop resources; provide referrals and supportive services to assist families in meeting identified needs; and document and report on all social service activities, as required.

Encourage and support parent…