Human Service Specialist

Position: HUMAN SERVICE SPECIALIST
Description bid/job announcement human service specialist department of family and support services number of positions: 2(additional vacancies possible pending budget approval) starting salary: $68,616.00/year applications for this position will be accepted until 11:59pm cdt on 09/30/2026this position is open to the public and all current city employees covered under the city’s collective bargaining agreement with american federation of state, county, and municipal employees (afscme) – bargaining unit 1, 3, 4 & 5.

Only employees in city job titles in this bargaining unit are eligible to bid.bid instructions: apply on the bid site: and
1. Check the box on your profile titled “currently employed by the city of chicago”2. Enter your employee  (located on your pay stub labeled ‘payee/employee number’)3. Select your correct bargaining unit failure to follow these instructions will result in a rejected bid applicationdescriptionunder supervision, the class functions at the fully functional professional level, providing counseling and social services assistance to individuals and families in crisis or in need of social or other support services.essential

duties counsels clients with complex needs that require assistance from multiple social service agencies conducts short- and long-term case management to address immediate needs, identify recurring issues and resolve problems conducts in-depth evaluations to assess clients’ presenting problems and social service needs develops individual and family-oriented service plans detailing actions to assist clients in addressing identified problems and obtaining social service assistance provides crisis intervention and counseling services to clients in need of emergency services determines clients’ social service assistance eligibility, advocates on clients’ behalf with various social service agencies provides referrals, coordinates efforts with other social service agencies and conducts follow up to ensure clients receive appropriate and needed assistance maintain accurate client records that will include case notes, follow up calls, contacts with clients, and or other needed information to assist clients progress to self-sufficiency in dfss data systems daily performs related duties as assigned location:department of family and support services community service centers – various locations address:1140 w.

79th street                        10 s. Kedzie                        4314 s. Cottage grove                        845 west wilson ave                        8650 s. Commercial                        4312 w. North avenue days:monday – fridayhours:9:00 am – 5:00 pmthis position is in the career servicequalificationssix (6) years of community or social service experience; or graduation from an accredited college with an associate’s degree in social sciences or adirectly related field, plus four (4) years of community or social service experience;

or graduation from an accredited college or university with a bachelor’s degree in social sciencesor a directly related field, plus two (2) years of community or social service experience; or graduation from an accredited college or university with a master’s degree in social sciences ora directly related field, plus one (1) year of community or social service experience selection criteria this position requires applicants to complete an interview.

The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected desired skills:previous experience providing counseling services to clients who require assistance from multiple social service agencies previous experience conducting long and short-term case…