Exchange Operations Specialist

About the role

We are seeking a motivated, creative, self‑starting member of the Exchange support team to safeguard the operation and administration of the Exchange and Clearing Organisation while innovating and automating processes.

• Provide expert‑level remote management, administration, and support for the Production and Demo trading exchange, including updating underlying symbols, creating and scheduling contracts, performing end‑of‑day processing, settling expired contracts, and assisting with problem resolution.
• Contribute to the development, ongoing refinement, enhancement, and continuous process improvement of services.
• Assist in the investigation, implementation, and operation of third‑party tools to enhance, automate, and streamline service delivery.
• Support quality assurance testing to ensure service reliability and accuracy.
• Handle a wide variety of issues, both within and beyond the defined job description.

• Ability to perform effectively in a mission‑critical operational team environment.
• Proven track record of collaborating with internal departments to deliver exceptional customer service.
• Experience or familiarity with Linux servers is preferred.
• Willingness to provide periodic weekends and off‑hours coverage.

• Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets.
• Strong understanding of sports trading operations, including market types, settlement rules, and common edge cases across major sports leagues.
• Product ownership mentality with experience gathering requirements, prioritizing features, and delivering operational tools.
• Excellent technical troubleshooting, problem‑solving, interpersonal, verbal, and written communication skills.
• Ability to work rotational night shifts with weekend coverage; off‑days provided on weekdays.
• Experience with sports data providers (strongly preferred).
• Experience with securities trading software (preferred).

• 1–3 years of experience with Python scripting and API management.
• Expertise with cron jobs and scheduled task management in production environments, including monitoring and error handling.
• Experience pulling, processing, and structuring large datasets from APIs, webhooks, and real‑time data feeds; familiarity with JSON, XML, and Web Socket streams.
• Track record of improving tools and building internal products that scale with team needs.

$70,000 – $90,000 a year.

Benefits include competitive salary, attractive annual leave entitlement (including birthday and work anniversary leave), 401(k) plan with employer match, and company‑sponsored group health, dental, vision and life/disability insurance.

Founded in 2016,  serves more than 150 million customers and is the world’s fastest growing global cryptocurrency platform. Our vision is simple:
Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, we are committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. We value diversity and inclusion and seek candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted. We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information.