Gen AI Engineering Senior Director

Job Description

The Gen AI Engineering Senior Director leads the strategy, architecture, and delivery of enterprise-scale AI platforms, including GenAI, machine learning, and agentic AI capabilities. This role is responsible for building and scaling secure, resilient, and high-performing platforms that enable enterprise-wide AI adoption. The Director oversees multiple engineering teams and leaders, ensuring strong execution, operational discipline, and alignment with enterprise standards for risk, compliance, and responsible AI.

• Lead the vision, architecture, and roadmap for enterprise AI platforms, including GenAI, LLM integration, Retrieval-Augmented Generation (RAG), and AI-driven search.
• Provide technical leadership across multiple engineering teams; develop engineering managers and senior engineers while establishing standards, guardrails, and governance models.
• Own cloud-native platform design and delivery across Azure and AWS, ensuring scalability, reliability, performance, and cost optimization.
• Oversee MLOps and production operations, including CI/CD pipelines, model deployment, monitoring, evaluation, and lifecycle governance.
• Ensure alignment with enterprise requirements for security, data privacy, compliance, and Responsible AI practices.
• Drive cross-functional collaboration with product, risk, security, and business stakeholders to enable secure and scalable AI adoption.
• Maintain strong awareness of team delivery, technical issues, and platform risks; step in to review designs, code, and architectural decisions as needed.
• Ensure Agile practices are consistently followed, including sprint planning, backlog refinement, and delivery tracking.
• Enforce operational rigor across teams, including keeping Jira artifacts current, transparent, and aligned to priorities.
• Provide ongoing feedback on team performance, resource allocation, and organizational effectiveness to optimize delivery outcomes.
• Manage core people leadership responsibilities, including addressing HR-related matters, supporting employee development, and ensuring team engagement.
• Ensure continuity of delivery through appropriate backup coverage, resource planning, and support during team member absences.
• Oversee administrative responsibilities such as time tracking and compliance with enterprise processes (e.g., timesheets, reporting).
• Continuously identify and drive improvements to increase team velocity, reduce friction, and accelerate platform delivery.

• Bachelor's degree, or equivalent work experience
• 10 or more years of relevant software engineering experience
• Six or more years of experience leading multiple software engineering teams

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• Minimum 5 years of experience managing engineering teams, including direct oversight of engineering managers and senior technical staff.
• 10+ years of experience in software engineering, platform engineering, or related disciplines.
• Proven experience designing and delivering large-scale, distributed systems and cloud-native platforms (Azure and/or AWS).
• Working knowledge of AI/ML and GenAI concepts, including familiarity with LLMs, RAG architectures, and AI application integration (deep specialization not required).
• Familiarity with MLOps practices, including CI/CD concepts for models, monitoring, and lifecycle considerations.
• Experience implementing enterprise-grade security, compliance, and data governance frameworks.
• Demonstrated ability to influence and partner with senior technology and business leadership.

• Experience supporting or partnering on AI/ML or GenAI platform initiatives.
• Familiarity with Responsible AI, model risk management, or regulatory considerations.
• Experience with API-first platforms and event-driven architectures.
• Background in financial services or other highly regulated industries.
• Experience leading geographically distributed and multi-vendor engineering teams.
• This role requires working from a U.S. Bank location three (3) or more days per week.

• Basic term and optional term life insurance
• Short-term and…