Principal Agentic Architect

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

• Pioneering Technology:
  At Coupa, we’re at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture:
  We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact:
  Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

• Own the build, configuration, and rapid prototyping of AI agents within Coupa Agent Studio, extending platform capabilities beyond standard out-of-the-box functionality.
• Specialize in prompt engineering, model tuning, and AI guardrails to ensure accuracy, reliability, and reduction of hallucinations within production AI workflows.
• Leverage multiple AI platforms, frameworks, and orchestration tools including Claude, OpenAI, MCP, and Lang Chain to design best-of-breed agentic workflows.
• Design and deploy extensibility frameworks including Embedded UI Assistant integrations and Model Context Protocol (MCP) capabilities for secure enterprise orchestration.
• Develop agent-to-agent communication logic and workflow orchestration across complex multi‑step business processes.

• Leverage deep API and integration expertise to support secure, low‑latency connectivity between AI agents and enterprise systems including ERP, CLM, and CRM platforms.
• Partner directly with customer IT and security teams to address technical feasibility, risk assessments, governance, and enterprise security requirements.
• Understand and manage AI consumption strategies, platform resource utilization, and Coupa credit usage across agentic workflows.

• Act as the primary technical liaison between customer engagements and Product Management, identifying roadmap gaps and influencing future platform capabilities.
• Ensure technical delivery remains aligned to original architectural vision and “as‑designed” specifications throughout implementation lifecycle.
• Support technical pre‑sales initiatives by developing reusable Agent Blueprints and rapid deployment PoCs while serving as a technical feasibility expert.

• Design authorization boundaries, simulation runs, and human‑in‑the‑loop controls that govern autonomous AI decision‑making and escalation paths.
• Develop evaluation frameworks and automated testing approaches focused on functional correctness and production‑grade AI performance.
• Own ongoing monitoring, testing, health checks, and remediation of AI agents and workflow orchestration environments.
• Apply continuous improvement methodologies and human‑in‑the‑loop best practices across AI‑enabled technical solutions.

• Proven experience in technical integration roles including Middleware, API Engineering, or Systems Architecture with strong knowledge of REST, GraphQL, and JSON.
• Strong programming proficiency in Python and/or JavaScript (Node.js).
• Experience building integrations and orchestration layers between non‑deterministic AI systems and deterministic enterprise platforms.
• Understanding of Source‑to‑Pay (S2P) business requirements with the ability to map agentic workflows across procurement, invoicing, and payables processes.
• Hands‑on experience with agentic frameworks and open‑standard orchestration architectures including MCP, Lang Chain, Auto Gen, or similar technologies.

• Strong builder mindset with the ability to rapidly move from concept to…