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ServiceNow AI Agent Studio Lead: LLM Topics & Copilots
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-07-19
Listing for:
Veriipro
Full Time
position Listed on 2026-07-19
Job specializations:
-
Software Development
AI Engineer (Applied/Software)
Job Description & How to Apply Below
Veriipro is seeking a Service Now Now Assist AI Agent / LLM Topic Developer to design, configure, and optimize AI agents, LLM topics, prompts, and conversational workflows. The role focuses on enhancing ITSM, HRSD, and CSM experiences by building AI agents, virtual agents, and copilots on the Service Now platform.
The ideal candidate will design dialog flows, intents, and fallback handling, and improve chatbot performance through metrics such as containment rate and resolution rate.
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