Senior QA Analyst – Salesforce

Location: Chicago, IL (Downtown, West Loop area)

Compensation: $110,000 – $150,000 (based on experience)

Work Arrangement: 100% onsite

Our client is a mission-driven financial services organization operating in a highly regulated environment. They are seeking a Senior QA Analyst with deep Salesforce testing expertise to ensure the quality, stability, and scalability of enterprise Salesforce solutions.

This role will focus on validating Salesforce implementations, integrations, and business-critical workflows through both manual and automated testing. The ideal candidate will bring a strong quality engineering mindset, hands-on automation experience, and expertise in Behavior-Driven Development (BDD) frameworks.

As a Senior QA Analyst, you will be responsible for driving quality across Salesforce platforms and integrated enterprise systems.

• Design, develop, and execute comprehensive test plans, test cases, and test scripts
• Perform functional, regression, integration, system, and user acceptance testing
• Validate Salesforce configurations, customizations, workflows, and business processes
• Test complex integrations between Salesforce and external applications
• Develop and maintain automated test frameworks and scripts
• Execute API testing and data validation activities
• Create and manage test data, including masking, refresh, and validation strategies
• Identify, document, and track defects through resolution
• Collaborate closely with developers, business analysts, product owners, and stakeholders
• Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives
• Support release validation and production readiness activities
• Recommend improvements to testing processes, automation coverage, and QA best practices

• 6+ years of software quality assurance experience
• 3+ years of Salesforce testing experience
• Strong experience working within Agile/Scrum teams
• Experience validating enterprise integrations and data flows
• Understanding of Salesforce architecture, including:
• Objects
• Flows
• Security models
• Integrations
• Experience with Salesforce sandbox environments and deployment processes
• Proficiency with SOQL for data validation and troubleshooting

• Experience building and maintaining automation frameworks using:
• Selenium
• Playwright
• Comparable automation tools
• Experience with Behavior-Driven Development (BDD) frameworks such as:
• Cucumber
• Spec Flow
• Experience utilizing the Page Object Model (POM) design pattern
• API testing experience using Postman or similar tools

• Experience with Java, C#, Python, or similar object-oriented programming languages
• Understanding of REST and SOAP APIs
• Strong SQL and backend data validation skills
• Experience with defect tracking and test management tools such as:
• Jira

• Experience testing Salesforce Marketing Cloud
• Experience supporting multi-org Salesforce environments
• Experience with Salesforce migrations or transformation initiatives
• Experience with in banking, financial services, or other highly regulated industries
• Knowledge of change management and release governance processes

The hiring team is particularly interested in candidates who have:

• Strong experience with BDD testing methodologies
• Hands-on test automation expertise for Salesforce applications
• Experience creating automation that validates Salesforce UI functionality independent of a specific Salesforce cloud implementation
• Deep understanding of Page Object Model (POM) design patterns
• Strong integration and API testing capabilities
• A quality engineering mindset focused on automation, scalability, and continuous improvement

Within your first year, you will:

• Strengthen regression and integration testing processes
• Reduce production defects through earlier validation and improved test practices
• Enhance QA standards, reporting, and quality metrics
• Partner closely with development and business teams to deliver high-quality Salesforce solutions

• Opportunity to support enterprise-scale Salesforce initiatives
• High-visibility role with direct impact on business-critical systems
• Exposure to modern automation frameworks and quality engineering practices
• Collaborative, growth-oriented environment
• Potential for full-time conversion after the initial contract period

Target Compensation: $110,000–$150,000 based on experience and qualifications.