ServiceNow IRM Solution Architect

Job Summary

Our client, a leading financial services provider, is seeking a Service Now IRM Solution Architect to join their team. The role is a long‑term contract opportunity expected to continue well into 2027 with potential conversion to a full‑time position. It is based in Chicago, IL and follows a hybrid work model with three onsite days per week (Tuesday, Wednesday, and Thursday).

• Design and architect solutions within the Service Now IRM platform, focusing on Governance, Risk & Compliance (GRC) capabilities.
• Translate business and regulatory requirements into scalable technical architecture.
• Recommend out‑of‑the‑box Service Now capabilities before pursuing customization.
• Provide architectural guidance and technical oversight to global engineering teams, including hands‑on support during implementations when needed.
• Collaborate with senior engineering and business‑facing stakeholders across North America and APAC.
• Participate actively in Agile ceremonies, stand‑ups, and team discussions.
• Resolve technical problems as they arise and keep stakeholders informed of solution progress and risks.

• Strong hands‑on experience with Service Now IRM (Integrated Risk Management).
• Solid background in Governance, Risk & Compliance (GRC) and risk/compliance management.
• Proven solution architecture experience, with the ability to also function as a senior engineer.
• Experience implementing Service Now IRM in large enterprise environments.
• Experience in financial services or other highly regulated industries.
• Track record of recommending out‑of‑the‑box Service Now solutions over unnecessary customization.
• Strong communication and stakeholder management skills.

• Exposure to Snowflake integrations.
• Exposure to Data Mesh architectures.
• Experience supporting regulatory‑driven compliance programs.
• Large banking or financial institution experience.
• Experience providing architectural leadership for globally distributed engineering teams (onshore/offshore models).

• Demonstrated ownership, accountability, and on‑time delivery.
• Proactive engagement in team discussions and Agile ceremonies.
• Strong problem‑solving and analytical skills.
• Ability to operate at both a strategic (architecture) and tactical (hands‑on engineering) level.
• Effective communicator with both technical and business audiences.

Location:

Chicago, IL
Hybrid: 3 days onsite per week (Tuesday, Wednesday, Thursday), 8:00am – 5:00pm CST

Pay Range: approximately $80.00 – $86.00 per hour (estimates; final compensation may vary based on background, knowledge, skills, and location).

Hours:

Monday–Friday, 8:00am – 5:00pm CST.
Benefits:
Medical, Dental & Vision Insurance Plans, Employee‑Owned Profit Sharing (ESOP), 401(k) offered.