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ServiceNow Developer

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: eTeam
Full Time position
Listed on 2026-09-04
Job specializations:
  • Software Development
    Javascript
Job Description & How to Apply Below

Service Now Developer

Work Location:

Chicago, IL 60604 Duration of the project: 12 Months

Mandatory

Skills:

Service Now Development, JavaScript, AngularJS, REST APIs, Flow Designer, Service Portal, ITSM Administration

Good to Have

Skills:

Agile work experience

Job Summary:

We are seeking a skilled Service Now Developer with strong expertise in JavaScript, AngularJS, Service Now platform customization, workflow automation, integrations, and platform administration. The ideal candidate will be responsible for developing, configuring, and maintaining Service Now applications while ensuring scalability, performance, and adherence to best practices.

Key Responsibilities:

  • Service Now Development & Customization:
    Develop and customize Service Now applications using JavaScript, Glide API, and platform scripting. Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Catalog Client Scripts. Design and enhance custom forms, modules, and service catalog items. Develop and maintain custom Service Portal pages, widgets, and components.
  • Workflow Automation:
    Design, configure, and maintain workflows using Flow Designer and related automation capabilities. Automate business processes to improve operational efficiency and reduce manual effort. Build and optimize approvals, notifications, and task management workflows.
  • Integration Management:
    Develop and manage integrations with external systems using REST and SOAP web services. Configure inbound and outbound integrations with enterprise applications. Troubleshoot and support API-related issues, ensuring secure and reliable data exchange.
  • Platform Administration & Maintenance:
    Manage users, groups, roles, and Access Control Lists (ACLs). Handle Update Sets, code migrations, and deployment activities across environments. Support Service Now upgrades, patching, and platform maintenance activities. Monitor platform health, performance, and system compliance.
  • Front-End Development:
    Utilize HTML, CSS, JavaScript, and AngularJS for UI development and Service Portal customization. Develop responsive and user-friendly interfaces aligned with business requirements.
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