Delivery Driver

Job Summary:

The Delivery Driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate and on-time deliveries to customers. The driver will represent the company in a highly professional, safe and cost-effective manner that complies with DOT and other applicable regulations.

• Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items and verifying the accuracy of shipping papers
• Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind
• Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
• Maintain communication with company during deliveries to ensure any updated instructions are received
• Document delivery, accuracy and receipt of orders by the customer according to manager directives and report any discrepancies to manager
• Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to manager
• Inform customers of new products and that can increase customer satisfaction and sales
• Maintain and monitor truck maintenance and driving record requirements, and maintain required documents for safety, security and quality processes
• Safely operate forklifts and other warehouse equipment as required
• Maintain a safe driving record free of violations
• Perform occasional warehouse responsibilities
• Maintain proficiency in computerized systems and other technologies as required
• Follow company policies and procedures
• Other duties as assigned

• Delivers superior customer service
• Able to read a map and accurately plan a route
• Accuracy and attention to detail
• Able to handle difficult customers with diplomacy and tact
• Capable of following written instructions and documented procedures
• Recognizes and understands product numbers and alpha/numeric codes
• Working knowledge of Department of Transportation (Use the "Apply for this Job" box below). and regulations
• Effective listening, verbal and written communication skills
• Operates forklifts in compliance with Occupational Safety & Health Administration (OSHA) requirements
• Lift/carry/maneuver heavy material or equipment (up to 50 lbs)
• Pass drug screen, lift test and background check
• Valid driver’s license and clean driving record
  • IN, For-hire endorsement
  • IL, Non-commercial class C
• Education:
  
  High school diploma/GED required
• Experience:
  
  Minimum 2 years in similar position required

• Ability to sit for extended periods while driving and stand or walk as needed during deliveries
• Ability to drive for extended periods throughout the workday
• Frequent use of hands for grasping, pushing, and pulling (loading/unloading, securing items)
• Frequent bending, squatting, climbing in and out of the vehicle, and reaching overhead
• Occasional kneeling and crawling
• Ability to operate vehicle foot controls safely
• Ability to lift and carry up to 50lbs frequently and 100lbs occasionally