Terminal​/Ramp Monitors

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Responsible for being the initial point of contact, airport wide for operational needs by performing the following duties.

Pay Range: $24 - $27 per hour.

Must be able to work overnight shift 9P to 7A.

• Coordinates and assists during irregular operations.
• Monitors day of operations on airport wide Common Use premises.
• Monitors ticket counters assignments on Common Use premises.
• Monitors bag makeup assignments on Common Use premises.
• Monitors baggage claim assignments on Common Use premises.
• Monitors recheck counter assignments on Common Use premises.
• Monitors hold room & gate operation on Common Use devices.
• Monitors F.I.S. operation related to passenger processing.
• Coordinates with Tower staff on overall Common Use operation.
• Monitors Common Use operational performances.
• Generates daily operation reports.
• Performs other related tasks and duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Successfully obtain and keep a basic yellow driving strip for O’Hare Airport.
• Drive on the airfield.
• Maintain a clean driving record.

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from managers, clients, customers, and the general public.

• Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Apply concepts of basic algebra and geometry.

• Define problems, collect data, establish facts, and draw valid conclusions.
• Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Knowledge of word processing software.
• Knowledge of spreadsheet software.
• Knowledge of Internet software.
• Knowledge of database software.

• Associate’s degree from a two-year college or university.
• One to two years of related airport operation/customer service experience and/or training; or equivalent combination of education and experience.

• Skills in oral communication.
• Skills in written communication.
• Skills in situational awareness.
• Ability to be professional.
• Ability to make judgments.
• Ability to drive on O’Hare airfield.

Position:
Terminal/Ramp Monitors

Location:

Chicago O’Hare International Airport

Shift: Various Shifts (overnight 9P to 7A)

Position Type:
Full-Time

Number of Openings: 2

Open Date: 5/27/2026

This position is currently accepting applications.