Logistics & Dispatch Manager

Logistics & Dispatch Manager

Full Time Chicago, IL, US

18 days ago Requisition

Salary Range: $75,000.00 to $80,000.00 annually

The Logistics & Dispatch Manager is a hands‑on operational leader responsible for all dispatch, routing, and transportation execution in support of event operations. This role owns driver scheduling, DOT compliance, and real‑time route performance while working directly with drivers, warehouse teams, and operations leadership to ensure safe, efficient, and on‑time delivery and pickup of all inventory.

• Lead daily dispatch schedules for all deliveries and pickups.
• Plan, optimize, and adjust routes in real time using routing platforms.
• Communicate in English and Spanish with drivers throughout execution.
• Monitor routes via Samsara and resolve delays or issues immediately.
• Serve as an escalation point for all delivery and routing issues.

• Own driver scheduling to ensure coverage, efficiency, and DOT compliance.
• Hire, onboard, train, and supervise drivers and dispatch staff.
• Develop and manage driver performance using a Samsara-based scorecard (safety, on‑time, compliance).
• Coach drivers and administer corrective action based on performance data.
• Ensure proper use of driver mobility devices (ELDs, tablets, apps).

• Coordinate staging, loading, and dispatch timing with warehouse teams.
• Verify trucks are loaded correctly, safely, and aligned to route plans.
• Ensure proper handling of high‑value and fragile inventory.

• Maintain full ownership of DOT and FMCSA compliance.
• Manage compliance systems including JJ Keller Encompass and Samsara ELD.
• Ensure hours‑of‑service, inspections, and documentation are complete and accurate.
• Support fleet readiness, inspections, and maintenance coordination.

• Track delivery performance, route efficiency, and operational KPIs.
• Identify trends and implement improvements using Samsara data.
• Communicate with internal teams to ensure execution meets event timelines.

• High school diploma or equivalent.
• Bilingual English/Spanish required.
• Strong DOT and FMCSA compliance background.
• Minimum 5 years in high‑volume transportation or logistics environment.
• Experience with driver scheduling, dispatch, and route optimization.
• Hands‑on experience with Samsara, JJ Keller Encompass, routing platforms, and driver mobility devices.
• Leadership experience managing drivers in a fast‑paced environment.
• Familiarity with driver performance scorecards and data‑driven management.
• Reasonable Suspicion (DOT Drug & Alcohol) certification or ability to obtain.

• Degree in Logistics, Supply Chain, or related field.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand, walk, bend, stoop, and reach throughout the workday.

Frequently required to lift, carry, push, and pull items weighing up to 50 lbs unassisted; team lift required for items exceeding 50 lbs.

Ability to climb ladders and work at heights consistent with warehouse racking environments.

Must be able to operate powered industrial equipment including forklifts and pallet jacks.

Must be able to remain on feet for extended periods and move throughout a large warehouse facility.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

This position operates in a warehouse environment with exposure to varying temperatures, noise levels, dust, and moving equipment.

The employee may occasionally be required to work in outdoor loading dock areas subject to varying weather conditions.

Personal Protective equipment (PPE) including safety footwear, high visibility vests, and gloves is required in designated areas.

Schedule flexibility is…