Route Relief Utility Driver

Classification:
Non-exempt

Revised date: 3/13/2026

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision‑makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

• Accurately recognize colors and sizes.
• Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs.
• Daily operation of vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot.
• Indoor and outdoor areas of industrial laundry facilities.

• 401 K Plan with Company Match.
• Medical, Dental, Vision, and FSA/HSA.
• Life Insurance, Disability Insurance.
• Vacation, Sick Time, Holidays.
• Employee Assistance Program (EAP).

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Employment is contingent upon successful completion of background and safety‑sensitive drug screening.