Air Cargo Warehouse Operational Specialist – Forklift Experience Required

• Performs safe and efficient cargo duties through direction, coordination, observation, and hands-on assistance while handling the operation.
• Ensures all duties performed by assigned personnel are completed in the most efficient and professional manner.
• Performs export cargo build-up, import/export cargo tracing, forklift operation, monitors the utilization of dock offload/loading, and completes warehouse cargo inventory assessments.
• Prepares import/export flight documentation, accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation regulations, provides outstanding customer service to resolve customer issues.
• Ensures the compliance of all ramp safety regulations, performs loading/unloading of aircraft, performs visual Foreign Object Debris (FOD) checks and checks of aircraft condition before and after loading, operates ramp equipment, and coordinates the transporting of cargo between terminals and aircraft.
• Comply with all WFS safety and security policies and procedures, and all air carrier TSA Security Programs.
• Never participate in fraudulent activities with regard to safety and security.
• Remain aware of WFS staff, contractors, and visitors’ activities.
• Report security breaches, suspicious occurrences, or non-compliances with security processes or procedures, including access controls, badging, and security screening to the Manager or through the WFS reporting system, Pulse, or through the Company "See Something, Say Something" Program.
• Serves as a technical operational expert coordinating the safe and efficient movement of cargo, addressing both warehouse and ramp needs simultaneously.
• Is responsible for providing insight on the staffing structure and tasks needed to ensure on-time, safe, and high-quality delivery. Assignments may vary by customer. Employees will be assigned a primary assignment and can expect to support other customers based on their training and experience.

Requirements

• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Valid driver's license.
• Must be certified to operate multiple pieces of equipment and able to perform the following: WAREHOUSE :
  Builder, Dock Master (Import/ Export/ Oversize/ VUN) Cargo Screener and Forklift operator. RAMP : (min. Advanced GSE, tug/ belt loader/ GPU/ASU) Pushback, Loader Operator, Load Master, Marshaling, Forklift and Operator/ Tug Operator.
• 5+ years of Air Cargo operations experience, performing advanced levels of warehouse and ramp responsibilities.
• Experience in training and coaching employees.
• Experience supporting safety improvement projects.
• Must meet customer station-specific requirements.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Core Competencies

Demonstrates expertise in air cargo operations, including efficient cargo handling, compliance with safety regulations, and effective customer service. Proficient in operating various ramp and warehouse equipment while ensuring high-quality delivery and adherence to security protocols.

Highest-signal resume keywords

• Air Cargo Operations Experience
• Forklift Operation Certification
• Advanced GSE Operation
• Safety Improvement Project Support
• Training and Coaching Experience

Hard Skills

• Cargo Build-Up
• Import/Export Cargo Tracing
• Warehouse Cargo Inventory Assessment
• Ramp Equipment Operation
• Loading/Unloading Aircraft
• Foreign Object Debris (FOD) Checks
• Flight Documentation Preparation
• Cargo Distribution
• Dock Offload/Loading Utilization
• Cargo Screening

Soft Skills

• Customer Service
• Coordination
• Observation
• Communication
• Team Collaboration

Certifications & Qualifications

• Valid Driver's License
• Warehouse Equipment Certification
• Ramp Equipment Certification

Industry Keywords

• Department of Transportation Regulations
• TSA Security Programs
• Transport Workers Union (TWU)
• Collective Bargaining Agreement
• Safety Regulations

Tools & Technologies

• Ramp Equipment
• Forklift
• Tug
• Belt Loader
• GPU
• ASU