Station Supervisor

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety
, service excellence
, integrity
, innovation
, teamwork
, and responsibility
. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary: Responsible for overseeing day-to-day ground and cargo operations to ensure safe, efficient, and compliant operations. This role provides direct supervision to frontline personnel and third-party ground handling providers, ensuring adherence to company policies, regulatory requirements, and service standards. The role coordinates aircraft turns, cargo processing, and support services while maintaining a strong focus on safety, operational performance, and customer satisfaction.

Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:

• Perform and/or oversee all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, passenger services, catering, security, etc.
• Monitor our customers and vendors for compliance with Atlas procedures for all ground operations functions.
• Perform quality control audits of flight folders, ramp, and warehouse operations to ensure compliance.
• Liaise with airport management and local authorities on operational matters. Act as Station Boss keeping management and HDQ informed of any operational issues that may affect/impact operational performance.
• Ensure our customers/vendors and employees are current with all operating requirements and focus items affecting ground operations.
• Responsible to ensure reliability, performance and safety goals for our customers, vendors and employees are achieved.
• Monitor ramp activities and performance to ensure safe and timely aircraft handling. Collaboratively develop action plans with those performing below established goal to improve performance.
• Actively work with all other departments to continuously improve the service to our customers and control costs.
• Loadplan and compute aircraft Weight and Balance using company systems.
• Ensure the use of company digital tools to accurately record all turnaround information. Update Flight Close Out Tool or alternate systems daily and distribute all required Atlas reports in a timely manner.
• Comply with all regulatory, safety, and security procedures as applicable to a Ground Security Coordinator (GSC), and as required by the TSA, US CBP, FAA, and other civil aviation authorities.
• Schedule and supervise Station Representatives to ensure adequate coverage during each shift.
• Provide guidance, coaching, and support to Station Representatives on company procedures and best practices.
• Performs After Action Reviews (AARs) on incidents affecting the operation and issue Ground Service Discrepancies (GSDs) to service providers through company systems.
• Manage the procurement, coordination, and inventory control of station and aircraft supplies, including warehouse, office, and aircraft materials.
• Collaborate with ULD Operations to ensure proper allocation and movement of ULDs throughout the network.
• Verify with Global Customs Support that in-transit permits are current and updated according to market needs.
• Liaise with and support other Atlas Worldwide Holdings group, including participation in CEIV Pharma certification initiatives as required.
• Participate in monthly vendor safety meetings and promote company safety standards.
• Prepare and maintain Standard Operating Procedures (SOPs) related to station operations.
• Assist in coordinating warehouse and ramp access for special events and visits.
• Serve as signatory and/or Airport/Customs…