More jobs:
On-Site Service Representative
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
Transportation
Route Sales
Job Description & How to Apply Below
- Report to a Supervisor or Manager of Onsite Services
- Support assigned customers by managing their inventory
- Provide outstanding customer service
- Drive account growth through customers' inventory management (Keep Stock) program
- Work with partners to implement sales strategy
- Help customers understand Grainger solutions for their business' MRO needs
- Service multiple customer locations
- Receive and stock purchased product in designated customer locations
- Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
- Resolve customer problems promptly to retain and promote customer loyalty
- Follow designated route defined by routing software tools and maintain route guides
- Identify continuous improvement opportunities in productivity, process, and cycle time
- Comply with safety and inspection requirements of the facility where the service is being provided
- Help create new orders by engaging with customers to identify additional product needs
- Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
- 3 years' experience in selling or service environment
- High School Diploma or equivalent
- Ability to lift 25 to 60lbs and/or work in difficult positions
- Collaboration and problem-solving skills
- Ability to handle different technical and operational issues
- Have and maintain a valid driver's license in State of residence
- Must carry required levels of automobile insurance
Demonstrates expertise in inventory management and customer service, with a focus on driving account growth and understanding MRO solutions. Proficient in problem-solving and collaboration to enhance customer satisfaction and operational efficiency.
Highest-signal resume keywords- Inventory Management
- Customer Service
- Sales Strategy Implementation
- Problem-Solving Skills
- Valid Driver's License
- Inventory Management
- Sales Strategy
- Order Creation
- Product Stocking
- Route Management
- Collaboration
- Problem-Solving
- Customer Engagement
- Valid Driver's License
- Automobile Insurance
- MRO Needs
- Customer Loyalty
- Continuous Improvement
- Safety Compliance
- Routing Software
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