Robotics Field Operations Associate , New Grad

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Job Summary:

Serve Robotics is an autonomous robotic delivery company that develops AI-powered sidewalk delivery robots. The Robotics Field Operations Associate will support commercial robot deliveries and product development, executing deliveries and driving process improvements to scale operations.

Responsibilities:

• Execute commercial end-to-end deliveries with Serve robots in market

• Support robots in the field and act as the point of contact for issues that might occur

• Aid in deployment of robots to and from market

• Uphold efforts to maintain appearance and cleanliness of robots

• Help maintain a clean and safe workplace that facilitates frictionless operations

• Contribute to the development of processes and routines necessary to operate robots safely

• Assist development and quality assurance efforts to improve the product

• Provide feedback on product, tools, or features to the development team for iteration

• Act as a point of contact for Serve merchants, customers, and stakeholders

• Help with day-to-day decision-making to prioritize resources and execute test plans

• Provide additional ad hoc operational support to the team as necessary

Qualifications:

Required:

• Superior organization, collaboration and problem-solving skills

• Ability to keep calm under pressure with a can-do attitude to meeting challenges

• Ability to work independently with little need for supervision

• Available to work scheduled shifts 7 days a week, day and night

• Capable of spending multiple hours on your feet and walking/ biking several miles per day

• Comfortable riding bicycle in city environment

• Comfortable driving U-Haul sized vehicle

• Ability to lift 70 lb

Preferred:

• Previous experience at high-growth, fast-paced startups

• Familiarity with G Suite, with an emphasis on Google Docs and Sheets

• Familiarity with Jira

• Passion for efficiency, innovation and robotics

• Previous military experience or security clearance

Company:

Serve Robotics is an autonomous robotic delivery company that develops AI-powered sidewalk delivery robots. Founded in 2021, the company is headquartered in Los Angeles, California, USA, with a team of 51-200 employees. The company is currently Public Company.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Industries Software Development

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