Warehouse Receiver

Description

Finance & Administration

Finance & Administration Manager

Exempt

Full-Time

Full-time exempt position. Normally scheduled to work a minimum of 40 hours per week over five (5) days. Additional hours may be required based on delivery schedules, inventory counts, holiday business needs, or other operational requirements.

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Receives, verifies, and organizes incoming merchandise while maintaining warehouse organization and inventory accuracy.

• Provide excellent customer service to our shoppers, making the customer’s needs a top priority whenever on the sales floor or answering the phone.
• Share information with our shoppers about co-op happenings, educational opportunities, and the benefits of co-op ownership.
• Provide excellent internal customer service to all staff members, maintaining a positive attitude toward self and others.
• Help to create a work environment that is cooperative, fun, productive, and safe, and that focuses on solutions.

Purpose:

Ensure all incoming deliveries are received accurately, inspected thoroughly, and documented properly.

• Act as the first point of contact for all incoming deliveries.
• Receive, inspect, and verify incoming deliveries for quantity, quality, and accuracy.
• Log truck arrival and departure times, including the number of pallets received.
• Ensure refrigerated and frozen deliveries arrive at acceptable temperatures, and record the temperatures on the receiving documentation.
• Document shortages, damages, unsafe pallets, improper stacking, and other receiving discrepancies.
• Communicate delivery delays, shortages, and other receiving issues to the appropriate department managers.
• Forward signed receiving documentation and supporting paperwork promptly to the Accounts Payable & Administrative Assistant.

Purpose:

Maintain an organized, accurate, and safe warehouse while supporting inventory integrity.

• Maintain accurate receiving logs and inventory records.
• Maintain clean, organized, and safe receiving, loading dock, baler room, and backstock areas.
• Manage product returns and vendor credits in accordance with established procedures.
• Participate in physical inventories and cycle counts as assigned.
• Investigate inventory discrepancies and recommend corrective actions.
• Identify and report damaged, slow-moving, excess, or non-usable inventory.
• Assist with stocking duties and other warehouse operations as needed.

Purpose:

Promote a safe working environment and proper handling of merchandise and equipment.

• Advise employees on the proper care, handling, storage, and preservation of inventory.
• Provide guidance on the safe operation and proper use of warehouse equipment.
• Safely operate forklifts, pallet jacks, cardboard balers, ladders, power tools, and other warehouse equipment.
• Follow all workplace safety policies and report safety concerns immediately.

Purpose:

Support efficient operations through communication and teamwork.

• Communicate effectively with department managers regarding receiving issues and delivery discrepancies.
• Attend department meetings and required training sessions.
• Maintain positive working relationships with vendors, delivery personnel, and employees throughout the workday.
• Provide excellent internal customer service by supporting store departments with receiving and warehouse needs.

Purpose:

Provide exceptional service to customers, vendors, and fellow employees while professionally representing the Co-op.

• Assist customers promptly, courteously, and professionally.
• Demonstrate professionalism, teamwork, and respect in all interactions.
• Support the Co-op's mission by providing excellent internal and external customer service.
• Respond appropriately to customer questions and direct concerns to the appropriate department when necessary.

Purpose:

Promote a safe, secure, and well‑maintained work environment while supporting efficient store operations.

• Follow all Co‑op…