Warehouse - Warehouse Supervisor

The Field Museum, 1400 S Lake Shore Dr, Chicago, Illinois, United States of America

Posted Sunday, August 30, 2026 at 5:00 AM

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
This isn’t your typical warehouse! Our small, fast-paced retail warehouse is located within the museum and directly supports our retail stores throughout the building. The Warehouse Supervisor is responsible for overseeing the warehouse team, delegating daily responsibilities, and ensuring tasks assigned by the management team are completed accurately and efficiently.

Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.

Reports to: Warehouse and Retail Operations Manager(s)

• Execute and delegate daily warehouse duties under the direction of the Warehouse Management Team.
• Supervise Warehouse Associates and assist with any calls that come through.
• Work with Retail locations to ensure they are properly stocked and fill daily rec orders.
• Maintain a clean, safe and organized work environment.
• Follow established control procedures for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system.
• Assist in receipt, storage and distribution of supplies and equipment in large, centralized warehousing operations.
• Ensure compliance with all applicable health and safety regulations.
• Perform other tasks as deemed necessary.

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

• Warehouse/stock room leadership experience preferred.
• All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to…